Bought in a recent sale but plenty more in stock according to the website. Other reviews of the bike were positive but I’m guessing not everyone checks these things before riding. The drivetrain feels rough when spun backwards with the chain attached so I’m also wondering if the rear wheel is out of alignment.
I’d be happy for them to build up a new bike with the components used if they can guarantee no issues. New BB arrived today, gut instinct is to send the lot back.