The same old tired lines come out every time the subject of postmen and the Royal Mail come up. Postmen are seen by the British public in the same light as bin men, street cleaners, traffic wardens, i.e. invisible, treated with contempt until they want to complain about it. Yes the Mangers aren't very good, yes the union is stuck in the 1970's, and yes not every postie is as diligent as he/she should be. It is however a fantastic service compared to many around the world, you actually get your mail delivered to your door, and if you have issues about the way your mail is being delivered, contact Royal Mail, don't bitch about it on a bicycling website. Most postmen just want to do there job, and your mail gets delivered despite the obstacles put in the way by the company and the postal regulator. It is a business that relies on humans, with that comes human error; are you or your business infallible?