The bike is probably shipped in a similar state.

When it arrives at your door you have one bike to build and (probably) no bikes to fix.

When it arrives at a bike shop its different.

The shop I work in currently is 14 days roughly to have a bike shipped and built.

Other than it was excellent with the instructor we had and developed my riding as well as my instructing skills no.

Have a blast it’s a fun weekend!

but I believe trek might have stepped up & allowed upto 3 years from date of purchase for the 2nd owners.

For 2nd or even subsequent owners trek do transfer a warranty on frames and trek forks only for 3 years from original purchase date by original owner.

Electronic components would not be covered

I’ve never understood and don’t even still accept that. If a failure of a part results in a repair being needed (under warranty) why should we be expected to pay the labour for it. That should be refunded by the manufacturer to the shop if necessary. I’d dig my heels in absolutely over it.

What if it was a recall, resulting in a part needing replacing, do we have to pay labour there as well?

Industry standard is that labor is charged to the customer and not covered under warranty. Recalls are different and there is usually some sort of labor credit that comes through with any parts.

Looks like specialzed may cover labor though, never worked with specialized but the above is true for the brands that I have worked with.

Any specialized dealer will be able to and should help you out.

The only change is that the labor (not covered under warranty) for any work needing to be done that may have been waived by the shop you bought your bike from as good will definitely won’t be by another store.

Why do you want to know?

Genuine question not being a knob about it.

Nordic Touring relates to recreational ski’s in this instance.

The ski’s I linked to have a steel edge that makes descending a bit more manageable, something I might look for in the UK.

I just picked up a pair of these:

https://www.rei.com/product/177942/salomon-escape-64-outpath-cross-country-skis-with-prolink-bindings

I live in Canada and use them (first time out yesterday) for early/late season skiing here and skiing where there are no set tracks.

I would go this direction, the ski is self steering (tracks in a straight line and doesn’t need a track to follow) and is a crown ski (fish scale pattern underfoot) this is durable and as said above is your low fuss option. A skin/waxable ski will be faster but way less user friendly for the ungroomed UK.

Let me know if you have any other questions!

Fox offer crash replacement in Canada, 25% off within one year.

Might be worth asking the question!

I own a Cutthroat.

I ended up in a position in October of last year of having no bikes all of a sudden (work in industry, switched jobs and had to hand some bikes back, with covid there was nothing available.

Wanted a gravel bike and ended up with the Cutty by accident more than design. While I wait for my trail bike to arrive in the spring of next year it has been my only bike for bike packing and trail riding.

I love it and have fun riding on the trails and have done a 50 mile day just on singletrack, that was mentally tough but doable.

I am on my 3rd stock fork which tells me that its not up for trail riding hard or maybe I am unlucky (minor issues not catastrophic failure and Salsa have been awesome)? Either way I would stick a suspension fork in if you will be trail riding lots, will make a big difference, and be prepared to upgrade to hydro brakes depending on which model you get.

I live in an area where there has been a huge investment in trail building this year and so I chose to buy a trail bike too to maximise the fun but if that wasn’t happening the cutty would probably do the job for me.

Hope this helps!

Lots of negativity on here, you could easily replace bike shop with teaching, office work, council staff – send done people exude negativity about their job regardless of what it is with similar gripes

I love working in a bike shop and have had some great times! Doesn’t change the fact that now would be a bad time to start a new bike shop without some serious friends in the industry and a lot of money!

Here is my two cents based on 10 years or so working in the industry in three different countries.

Now would be an incredibly difficult time to open a bike shop for these reasons (some mentioned above)

-Parts, bikes and stuff in general is difficult to source (Current ETA on a 10 speed 11-34 cassette in Canada is March 2023, if you haven’t got preorders in 2022 is going to be very tough for parts)

-Bikes brands are mostly allotting bikes to dealers based on previous years orders/history and relationships (my current stores Devinci booking for next year is based on this years $ value plus 10%)

-Bike shops in mid/South Wales have a history of not working-not sure why but I know of a reasonable number of examples of stores that no longer exist

-Some suppliers are not willing to open new accounts as they cannot fulfil their current accounts demands`

So basically unless you have some existing relationships in the industry that are going to get you to the front of some pretty big queues or you have a few million in the bank and some experienced people to hire I think now would be a very hard time to get a bike business up and running.

Yes the demand is there to start pulling money in immediately but the product isn’t!

“Are we really accepting this bollox?”

Im with the above poster, feel free to post any suggestions to me

“Or yeah pre order – give us £3k now for the Trek, we will take your dough, sit on it for an undisclosed amount of time, then maybe we will get you the bike next year or maybe we won’t and then we will after a few months refund your money! This happened to me with a £300 jacket this year which was annoying enough -but £3k is a different matter.”

If this has happened then its poor from a bike shop.

I cant speak for everyone but personally we at my place of work are trying our very hardest to get (quality) bikes into peoples hands that suit their needs and budgets as fast as possible.

It’s insanely difficult with much time spent making telephone calls and sending emails to facilitate this with unreliable ETAs and unknown timelines and constantly moving of bike prices.

I appreciate that many will have had negative experiences and crappy experience with their local shops but it has been a bit of a ride for the bike industry in the last two years!

If I am understanding correctly the shop have been credited $190 for the cost of the hub and chose to only pass on $90 to you and kept $100 for themselves?

That seems a bit off to me!

They should have charged you labor to start with or waived it entirely, this would be what I would have done (waived the labor entirely) but they have taken that out of your pocket anyway after saying they wouldn’t no?

Bike shop employee in Canada for reference.

Did they just say Giant didn’t have any or did they reach out and ask? Giant are usually pretty good at having stuff like that lying around so maybe lean on the store a bit more and make sure they asked.

If the store cant source a rim then that that though, how many miles have you done on the bike?

Call a Giant dealer if no one knows here, the Giant business website has an archive with product codes/specs for previous model year bikes so they should be able to look it up for you.

Sadly they don’t have the same thing in Canada!

I’m in Canada and it is available here, I’m working in a bike shop. If anyone doesn’t want to wait for it to come to the UK let me know and I’ll see if I can sort something! Cost a bit in postage, book is $55 (£36 with taxes) interestingly the cost price from Trek is $55 so it’s not a margin thing for shops to sell, just a nice offer for customers.

If I can give some insight from the other-side, working in cycle retail right now is a nightmare, constantly shifting ETA’s on product, shortage of bikes/parts/accessories and a huge increase in demand.

I probably would have added a few more words to make it less curt but your average cycle store worker probably doesn’t have enough hours in the day and hasn’t since this all began and has a ton of emails/phone calls/answerphone messages to respond to.

I work in a Canadian bike shop, we had a customer who wanted to buy an e-bike and ship it back to Ireland becuase our legal top speed is higher.

He found it impossible to fly with the battery, the only way was by sea. I think there was an air option but it was crazy expensive. Obviously your situation is different but the whole thing seemed a complete waste of time to me for an extra 7km/h. Especially as his wife who the bike was for was happy with 25km/h being plenty fast enough.

I would either put it on a ship and wait it out or sell your battery over there and buy a new one over here.

The OP has his warranty on the wheels without registering them, what he doesn’t have is the extra 3rd year And access to the crash replacement deal.

I am sure that between the shop and Mavic someone will sort this out, that fact you have ridden them shouldn’t matter. Rules are they must be registered within 30 days that’s all.

If it’s anything like it is in Canada then the time frame for bike delivery is not abnormal, not giving you a rough eta or update is poor though.

I am still waiting for giants that I sold around a week and a half a go to leave the warehouse over here.

I work in a Canadian bike shop, feel free to ask me any questions.

If he is sub 30 then the IEC (international experience Canada) is the best way to get across here, as mentioned there is no chance of getting one of those in 2020 though.

I emailed a CV to shops while I was still in the UK and got 0 response, as soon as I arrived it didn’t take long to find something but employers want to see you in Canada before offering jobs.

I am close to Toronto (Hamilton), cycling is very seasonal here and using my shop as an example this winter was the first year in thirty that the business kept any staff other than the two owners on full time hours over winter. I had to work hard to prove myself useful around the shop, I did the same job in the UK and so am competent in dealing with suppliers and ordering stock, making sure the shop is stocked and ready to go that kind of thing. Being just a salesman or just a mechanic may not be enough. The situation could be very different on the West coast though as the weather is milder, I have no experience of that.

As mentioned cycling is seasonal so make sure you are in place for the spring and applying late winter for positions would be the best plan, I arrived in January of 2019. You may have to do some bar tending or something to fill in a gap depending on when you arrive as shops may have all their staff in place for the summer.

Hope this offers some insight and let me know if you have any other questions.

Also be prepared to tell a lot of people you are not an Aussie….

No feed back on either of the above brands I am afraid but I would avoid Tissot.

I was bought one and have had lots of issues with it, great looking watch but had it replaced twice and lots of repairs needed.

After sales service has been ok but given the issues I have had I would have expected to be treated a little better.

T-touch is the model I have.

Last year I was living in a van and so I asked for vouchers for things to do.

Cinema, meals out that kind of thing.

My two cents.

Riding with a backpack is horrible. If you can beg borrow or steal some bike packing bags then the experience will be much nicer!

There are tons of sleeping spots in the peak, friend of mine runs a bike packing guiding/kit hire business there!

Which brings me onto my next suggestion! Hiring some kit from him if budget allows.

http://www.adventurepedlars.com £25 for two day’s hire of a complete bag range from alpkit has to be worth it!

Ebike sales are on the rise and normal bike sales are declining but I would say the two are not related.

Bike sales went up hugely in 2012 with the olympics in the summer and have been dropping back to their regular levels since. Ebike sales have been increasing over the last few years. There will be a percentage of people who bought an Ebike over a regular bike but only a small one.

In my experience working in the industry anyway.

https://www.cycologygear.co.uk

Cool jerseys too.

Quick question to those who are involved,

My 14 yeah old brother just passed his Bronze, he has access to my camping gear and the result is lots of the stuff he used is smaller and lighter than the average D of E participant. I was surprised when my dad told me his only feedback was that his backpack was too small!

Why does this matter if he is carrying all the required equipment?

I went last year.

The maddest day! Tour guide forgot all the rules and we went into a crumbling reactor that was never finished, covered in the cranes that were building it still. Took us all the way into where the core would have been if they finished it, the concrete was 15 feet thick. Came across a guy cutting up metal to take out and sell on the black market, he would have bribed the border guards. Guide had to make a shady deal, we wouldn’t report him and he wouldn’t report us for being where we shouldn’t!

Pripyat was pretty sobering, seeing all the everyday items left behind. The schools are full of gas masks, our guide grew up in the soviet schools system around the time, apparently they did PE lessons in the masks so they would be used to running in gas masks for later military service. That and how to strip. , clean and reassemble an Ak 47!

Russians are insane, also Sweden’s radioactivity sensors were going wild on the days after the explosion but when they called Moscow to check everything was ok they said yes we are fine…

Bike manufacturers will only offer warranty on the frame and other parts made by them.

Shimano parts on a giant bike (for example) will be dealt with by Shimano…

I have no experience with Evans but based on my experiences working in a bike shop I would say they would do neither of those tasks within that service, there will be labour on top for those.

For point three they may decline to work on the bike depending on the repair and where it is.

My experience was very different to Bearnum’s. I currently live in Canada but before that when visiting I was given a good grilling as to why I was coming into the country and what my plans were, who I was staying with and actually rang my Canadian girlfriend to confirm my answers. Probably didn’t help that we met each other in Turkey which was one of the questions they asked, i’m sure that set some bells ringing in the border guys ears!

You don’t need a visa right now and there is an electronic entry option that takes a photo of you (at least there is in Toronto)

If your lbs is a giant dealer, take the frame number to them, they can punch it into the dealer site and it will tell you and them exactly which one you need.

I have never had any experiences but an ex colleague and a friend who dont know each other and had never met both came back form trips to a particular bothy with spooky tale.

I had discounted the first tale as nonsense/noises travelling or something but when another story comes along it does make you think!

Pretty reasonable…

<span style=”font-size: 0.8rem;”>https://www.norrona.com/en-GB/products/lofoten/lofoten-gore-tex-pro-one-piece-mw/</span&gt;

Ex ski boot fitter

What were you doing when you tried the boots on for the 7 minutes?

The boot fitter will have aimed for them being comfortable when stood and flexed forwards (this draws the toes back slightly) if you chilling in an arm chair then discomfort is to be expected a little.

Yours sounds a little more that that. Did the fitter go through the process for putting the boots on? You should put your foot in the boot and then before doing anything else smack the heel against the floor so that your heel is moved back into the boot. That should help a little if you don’t do that already.

The fitter will be able to artificially stretch the toe of the boot outwards a little bit if needed. The liner will also continue to compress through use in the first couple of weeks.

But its not a £250 bill just to replace the bearings is it?

There is £100 of labour. 40 misc and £60 silver service. So they will do the other parts of whatever their silver service entails or they won’t and the labour charge will come down to reflect that.

There is a bbkt on there too, presumably some labour in whatever form for that.

Bontrager hub parts on there. Its tricky to see what all the individual parts are as there is not enough of a description to tell.

So it’s not £250 for just replacing the bearings as there is other work going on on the face of it.

Would like to hear the shops explanation of the work they are carrying out. Its either more than just the bearings or they have added the service on by accident?

Any shop that deals with Giro will be able to order them as spares for you

i work in a shop that sells whyte, I’d be amazed if there are any left anywhere, and if those on that link above are actually there. They are way too popular, 2018 bikes sold out a month or so back.

Do the wheels have serial numbers on the rims? Should start cf for front and cr for rear. If they do contact mavic customer services UK and they should be able to use them to verify the wheels are legit.