Well, I did ask politely and here’s the reply:
<div>Thank you for contacting the Eurosport Player support team.
I’m responding to your email regarding the refund of your annual subscription. We’re sorry to hear that you no longer wish to subscribe to the Eurosport Player.
I’d like to point out that you have subscribed to a Annual pass which is a subscription that is renewed automatically 1 year following the date of your initial subscription. There is no minimum sign up period and you can cancel your subscription at anytime up until 24h before the next renewal date or by reaching our to out support. Therefore, I am sorry to inform that I cannot respond favorably to your refund request.</div>
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<div>I hope I clarified the situation for you and please let me know if you have any further questions. You can reach us by replying to this e-mail. Alternatively you can contact us via chat, leave a message on our Facebook page or reach out on Twitter (@EurosportCare).</div>
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You might receive an email shortly inviting you to participate in our customer support survey. We look forward to receiving your feedback!</div>
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<div>Have a nice day !
Kind regards,
Soufian</div>
<div>Not really surprised!</div>
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<div>Did pay with PayPal so have put in a claim pointing out that I did not receive a reminder that the payment would be taken and have said that I would be happy if Eurosport were to make an administration charge of, say £10, I’d be happy with a £29.99 refund.</div>