Unforunately we are not in a financial position to get all them done in one hit and we explained to the salesman that all the windows would be replaced and we would like one company to do it but some windows were in such a state that we needed them replacing ASAP.
As far as knowing they would want paying for the removal, we asked for a quote first and they didn’t provide one and just turned up and when I asked about the quote from the fitters they didn’t know anything.
Further to that, the salesman said the price included the removal then the Surveyor said it didn’t so I don’t know who’s telling the truth!
Not to mention the fact the bay window hasn’t been made water-tight (The others have) and it’s pissing down.