BT and I claim my £5. Oh no I don’t as they’ve cut me off, given my number to someone else who apparently lives at my house, tried to make me pay his bill, threaten me with legal action, sent me two new routers, told me I never had an account (I do, I’m calling from it, oh no you’re not sir, oh yes I am…) and all I wanted to do in the first place was watch BT Sport…..