Thankfully I managed to get my landlord to ditch the agents he was using as they did bu**er all when the boiler broke down one winter. It was only fixed when the landlord sent someone round to do it.
Since then he’s been brilliant, let me pay late when I was skint before I get this job, sorted out the windows and installed double glazing, put in a new boiler when the aforementioned one when totally tits up, and gave me two bottles of wine for fitting a new element in the oven, lets me dig up the garden to grow veg…
All in all, a really nice chap…
Oh, and the rent hasn’t gone up in 5 years now… :o)