Just to clarify things the dealer that I purchased the frame from was told via email and relayed this to me. I immediately rang them to see if I was reading the email right as I was in disbelief, they said they could not believe the remark and stated that other brands with whom they had issues with paint defects replaced them without question namely Santa Cruz.
“said they weren’t willing to do anything and that it was just unfortunate…. that although not ideal paint doesn’t affect performance of the frame.”
but after arguing and saying that was not good enough because they deal with other brands and have never had this type of off the cuff remark by a bike manufacturer that prides itself on being rider owned and rider focused that states on their website:
“Transition Bikes is fully committed to keeping you riding and we will do anything we can to keep a Transition Bike underneath you.”
“REMEMBER, WE’RE PULLING FOR YOU – WE’RE ALL IN THIS TOGETHER”
I fear this might not apply to me.