Neil
Responded to your email yesterday. Have been away for a while hence lack of response.
Sorry you felt the need to air grievencess on the forum.
I stand by my original description of the item and the offer to send new branded Juicy pads out to you.
The brakes came off my own bike and, as you said in your email, mechanically are fine. The ad that there were chips and photos were sent. As for the issue with the threads, it was not noticed or I would have stated it it. there was no issue with it fitting correctly or when loosened and removed from the bars of my bike.
In your email you said that someone off here (no prizes for who!) kindly sent you all my details. However, you have my email and mobile number so I dont know the relevance of that statement to be honest.
As stated in my email, perhaps the best way to resolve is through the small claims process so that they can act as an arbitrator.