I think that's been her problem geetee, she really wants to make a difference; to help people out, to allow them to develop. She's had enough of the wading through treacle.
I know I'm biased, but she's a great girl and despairs at the way parts of the civil service seems very good at destroying the hopes and ambitions of some of it's brightest staff; simply because they can't work the system. One girl in her current location came in as a bright, bubbly, enthusiastic Graduate. She's been there just under a year and leaves the office in tears at least twice a week. Her manager, just doesn't get it. It breaks MrsG's heart to see it, but there's nothing she can do. No way to escalate it higher up the chain of command. She's spoken to the girls manager, but he doesn't give a sh*t. An attitude that is endemic, unfortunately.
As for what she wants to do instead? Last night, I saw her searching the internet for admin/clerical jobs at schools in the area. A big change and, I believe, a waste of her talents (not to mention serious drop in salary)
EDIT: Samuri, she applied around 12 months ago. I'm not sure she'll be able to hand on much longer. Good point though.
EDIT #2: Apologies for the hijack Luke.