Every time I read this forum, it makes me wonder why we have a bike shop at all – every time you go out of your way for someone, they usually just moan about it. Apparently there are two sides to every story and sometimes, you know what, things don’t go to plan. That’s why being more organised makes sense in the first place (wish my wife could understand that!). Nobody’s chasing you with a Kalashnikov after killing your family – there are some places in the world where folk cannot rant about stupid things.
Not that I want to support an Internet company, because they are effectively killing the trade but this situation doesn’t sound too tragic to me!