*Update*
I just got off the phone with Halfords. The chap I’ve been dealing with was away today. Apparently the new frame has been ordered, and the guy confirmed it was covered under the warranty. They’ve managed to source a 2012 frame (the guy seemed surprised that I was surprised at this, so maybe they have a load of them knocking about).
I asked for an e-mail confirmation, but apparently they don’t have access to e-mails ( :roll: ). I reconfirmed everything with the guy (new frame, under warranty and they’d build it up) and he confirmed!
So while I would have appreciated the communication to be a bit better, it looks like Halfords have come out on top. Hurrah for Halfords!
They’ve got a reverb post to fit yet, so there may be a sequel…..