Hey for what is worth CRC service is rubbish.
They decided to post off some sidi shoes I sent back (faulty) to the wrong address even though I gave CRC written instructions to send to another address. Eventually I got the shoes back, at cost to me of £10.
Those Irish tightwads at CRC better wise up! Their customer service is non existent – you'd get better service from anybody on ebay I reckon.
Oh yeah – the short bar tape problem is well known in roadie circles.