Anyone hear anything further on this? Mine failed inspection at the LBS weeks back, they have gone to Madison for further inspection but no word since. LBS also says Madison don’t have any of the 12 speed cranksets with 11 speed rings in any case. Considering how many years this has been known about and therefore should have been prepared for it’s being pretty shoddily dealt with IMO. I have requested a 12 speed Ultegra chainset as a replacement as that’s what my new bike has and presumably they have stock, no word though.
Below is from Gov.uk recall notice;
“Hazard
The product presents a risk of injuries as it has been identified that the outer cover of the crank arm may start to separate from the main crank arm body, posing potential fall and injury hazards to consumers.
The affected products do not meet the requirements of the General Product Safety Regulations 2005.
Corrective action
Modification programme.
Shimano Europe has established an inspection and replacement programme. If a crank arm fails inspection, Shimano Europe will provide a replacement of equal or greater value than the previous crank arm, at Shimano Europe’s sole expense.”
Highlighted statement makes me wonder how they can get away with not just doing a blanket recall, without inspections. I guess “affected” is the key word. Reflects really badly on a company the size of Shimano, IMO