I have (had) an MT500 suit (not cheap) which tore on its first ride after a slow tumble, my fault. It’s been a couple of months away for a repair and I can’t get anyone to reply to emails or pick up the phone now.
What an expensive mistake, thought I was buying the best but haven’t really got to find out 😞
Wish I had bought something cheaper/disposable right now but liked the repair/eco ethics they claim to have.
Sounds like the pentland thing might have broken their customer service…