I placed an order with them a while back but I never will again.
I ordered tyres & tubes which were on their website as in stock. They then sent the wrong type of tubes – I ordered schrader they sent Presta. They also said the tyres I ordered were not in stock & would need to order some in. I needed the tyres & tubes now not when they bothered to get them in.
I rang them to tell them they had sent the wrong tubes & that I was cancelling my order for tyres as I was in a hurry. I spoke to someone who said I needed to speak to the sales manager who was already on the phone. He asked for my number & said they would ring me back. After over an hour of sitting in & doing f-all waiting for their non-existant return call I rang them back on the same number as before only to get their answerphone message saying the office was closed & the office hours were Mon to Fri.
To say I was not impressed was an understatement & the worse thing was to fob me off on the phone. Why didn’t they tell me when I rang the first time that I had to ring Mon to Fri. It was so unprofessional I’ve never used them again.