Now on a Turner and Dialled Bikes, so know I’ll be looked after
grass always is greener on the other side…
have broken an Orange, a Turner and a Trek in the past
orange was repaired and resprayed in less than four weeks, turner replacement triangle took **** six months to turn up from the US, trek front triangle took four months
out of all of them, i was most put out by the Turner service due to the down time of the bike involved
everybody spouts about Turner customer service, but if they don’t actually have any replacements in stock to instantly courier out, then tuff titty my friends
re- the OP’s issue; i think some communications problems are not being mentioned on the thread, why would a front triangle be replaced for a crack at the BB? piccies available? is the seat tube cracked or was it the weld? who dealt with orange, the lbs? what did they advise?
repair should be warrantied for another 12months imo