“We opened a high-end bike shop in an affluent area at a time when cycling is booming. But we went bust. I wonder what went wrong?”
“Why don’t we look on the internet, and find out what people are saying about the shop?”
“Good idea. Ah, here we are. There’s a thread about us on Singletrack. Several people are saying they came into our shop to spend money, felt unwelcome and ignored, so they left.”
“Wow, that’s hard to take. But maybe we should acknowledge the honest feedback, and learn from this for our next business venture.”
“Nah, I’ll go on there and post a passive-aggressive denial, while at the same time basically acknowledging that it did indeed piss us off when people came into the shop. That’ll show them, those potential-customer-bastards.”
Posted 5 hours ago # Report-Post
This ^^^^^