My last experience of sports direct was a weekday early afternoon.
Bearing in mind it was a large retail outlet on a retail park.
There were six people visibly in the shop, me, another customer, three sales staff and a security guard on the door.
One sales assistant was on the floor helping the other customer choose a pair trainers, one stacking shelves and one behind the till.
I stood clutching my chosen shoe about ten yards away from the one serving as not wanting to intrude but still make him aware I was wating to be served. Ten yards in the other direction was the one stacking shelves who would occasionally make eye contact but then turn away quickly returning to his shelf stacking, with the last assistant stood behind the counter staring blankly into space.
After what seemed a lifetime I turned to the one stacking shelves and said I would like a pair of these in a size 10 please while offering him the shoe.
I can’t help you sir i am currently busy was his reply.
So I patiently waited another lifetime while the other customer tried on every shoe in the place before approaching the young lady on the till, could I please get these in a size ten while again offering my chosen shoe I asked.
Sorry I am on the till you will have to get one of our staff on the floor to help you she replied.
So I then retook my place near by to the one member of staff who was actually giving good service and the young lady behind the till went back to staring blankly into space.
This went on for another 15 minutes, before I could take no more and conceded defeat, returning the £90 trail running shoe to its place on the wall and then left.
When I left I was not even angry, quit the opposite, I felt like I needed a lie down, as I had never failed before to buy something I wanted from a shop.