I have been blessed in the past with direct dials for warehouse distribution managers up and down the country.
**** doing their job every day. Working with them to resolve “I have a P.O.D but it’s not my customers” were brilliant days for me but these guys were literally firing people on the spot for not giving a shit.
Fedex, DPD, DHL, PF, Interlink, BPost, Royal Mail all suffer from devastating levels af staff disenchantment and piss poor accountability from the ground up.
Got a call back once to be informed that while delivering to a rural Scottish coastline, a contract driver had left a 2k coat “in your boat”.
Wasn’t the customers boat.
Lost coat. Courier company down a grand.