Good luck with your new puppy exciting times ahead.
Direct Line insurance stopped our policy when our 2 turned 11 y/o, this after paying in for the period and some minor claims, the monthly cost towards the end was becoming eye watering.. No apology, or thank you they just stopped the policy as per their t&c’s the sods.. so when you will more than likely need it after paying £1,000s in we ended up with no insurance.
We’re now with purely pets who have so far been great.