Gutted.
Off the top of my head from Crosstrax I maybe bought in the last few years…
2 pairs of hand-built wheels. The second pair on the basis of the strength of the first.
Some bike wash I’d never heard of but they persuaded me was good. It is.
A Hope order for a bike build with an acceptable markup on the very cheapest that I knew I could buy it for, given the amount of time I spent in the shop choosing what I wanted.
Some gloves that I tried on to make sure they fit.
A jacket when it was raining.
Some Stans sealant when I needed ride that day.
Probably a few nuts bolts and widgets along the way too.
I’m very aware that over the course of several years that hardly makes me a great LBS customer. But for me Crosstrax was a great shop, run by great guys.
I love building bikes and sourcing exactly the components I want is not something that I would dream of a single shop doing.
Good luck Sancho and hopefully the plan that I heard about for cheaper premises a bit further out is something that comes off in the future.