Contacted Easyjet regarding new baggage policies
Response 1
Thank you for sharing your views and opinion with us.
With regards to your query, as we felt that some aspects of our hold baggage and sports equipment policy were complicated and hard to understand. In pledge to make travel easy at every step we have simplified our policy, introduced a hold luggage allowance for infants, increased the standard luggage allowance to 60kg for each passenger and introduced a clearer and more generous sports equipment allowance.
However, please be assured that we keep updating our website to stay competitive in market and to provide the best available fares and services as compared to our competitors and of course not forgetting about the feedback we receive from our passengers.
Generally, the weight restriction of 23kg for the bicycle doesnt exceeds.
I then replied saying how this would affect future travel for not just me but a large amount of others
Response 2
I am sorry to know that you are unhappy with our new hold luggage policy.
The hold luggage allowance and charges were changed after many surveys and opinions from our passengers all over Europe. After considering all the feedback, we decided to introduce this new baggage policy. As your bike weighs more than 23 kilos, you will not be allowed to carry it.
Don’t know where they get their information from but it sure sucks!