Jack :
You are through to jack how can i help
Anonymous:
HI. Re the cancelled order. Why did some get their watches at the discount price, but not others? Surely it should be all or none? .
Jack :
Hi we were experiencing delays in our processing, Unfortunately you have more information than myself right now, Any queries can be made as a reply to the email sent out this will then go to the correct team for you

Discount codes take them down to £185.99

Does it?

Haven’t tried it.

I suppose before this almighty cock-up a Solar Instinct for £186 would’ve made a great PSA :-D

The film turned out be Titanic.

Just received my ‘Happy New Year from Garmin’ email too.

Can’t say I was surprised.

So, a coloured Solar Instinct works out at £200 with the discount.

Is that still a good deal?

EDIT* If you want a black one, Millets have them for £199

Millets

Or blue..

Millets Blue

It’s gotta be said, whatever the price – in this day & age, Garmin’s (lack of) customer communication has been appalling.

I spoke to a friendly guy on the call line. He said they are working through the epic volume of orders and I’ll get an email when it on its way, or anything changes.

I could tell by his verbal delivery that he had said the same thing a few times today.

Despite the anxiety, I’m gonna remain hopeful :-D

Tbh, they coyld quite easily cancel the whole lot really, well within their rights,

Yeah, but they haven’t cancelled the whole lot, as some people have had their watches.

They can’t just cherry pick a few orders to fulfil and then just call it a day.

Finished Arcane yesterday, absolutely loved every minute of it.

Only watched a couple so far, but it’s really slick.

Not looking where they’re going when they’re driving.

I finished it off last night and the above two posts are spot on.

You need to drop a tab to ‘get’ ep 5. And yep, a less ‘together’ attempt at Fargo.

I won’t spoil it for anyone.

I’m nearly 60 and preferred Worzel :-D

Same here mate.

Today is the first day back to normal, so I guess we’ll have a better idea by close of business tonight.

Maybe.

Not heard a sausage.

Please accept my apologies for my earlier optimism.

In my defence I did say ‘maybe’.

Ooooh. I’ve lay awake all new year holiday thinking about how great it would be to even get an email.

I think if this is a reflection of reality then as a species we are surely doomed.

My order still ‘received’.

Still no word from Garmin for me.
Ordered 25th in the evening. Money taken from account via PayPal and not a add yet returned.

Order status is still simply “order received”.

Same here mate.

Today is the first day back to normal, so I guess we’ll have a better idea by close of business tonight.

Maybe.

Thanks @colournoise , competition now closed.

A garmin instinct solar in the colour of your choice will probably be sent out.

don’t buy the solar version of this watch ….” I didn’t read much further but some folks indicated it was a poor choice

Ill get an email sometime next month advising that my Solar is being dispatched and now it seems it’s already a bag of shite.

Life is a rollercoaster.

This is going to be longer than the Harry Potter series, isn’t it… 🙁

A real ‘what were you doing christmas 2021’?

I wish there was an option to set up a poll on this thread.

Who (of the poor buggers still awaiting a dispatched email) honestly believe this is going to happen?

I’ve gone through so many +/- ups & downs that I truthfully believe that if the watch actually turns up it will be an anticlimax compared to the adrenalin rush of emotions that have dominated the very fabric of my existence since christmas day.

Likewise orders from Boxing Day being delivered and 7am Christmas Day orders still in limbo.

Hah! Straight from the Garmin website…

“At Garmin, we live by one motto: beat yesterday. Beating yesterday is all about doing your best and then trying to do a little better tomorrow.”

Here’s a thought.

What’s the film/trilogy/series gonna be called?

Ha. 1 page of PSA & grateful responses and a further 8 drenched with tension & stress :D

In the real world surely, the orders are processed and subsequently dispatched in the chronological order they were received?

Likewise orders from Boxing Day being delivered and 7am Christmas Day orders still in limbo.

What, so all along the smart money was on patiently waiting until boxing day to fire the order in because that will over ride all the day previous day’s orders?

Honestly, you couldn’t make this shit up.

i dont think we will fit all this in 1 film.
it might need to be a trilogy the way its going

I think this might even push Peter Jackson over the edge.

I’ve got to the stage now that for my £96 I’d just be happy with an email.

The irony is that Garmin communicates with satellites, just not the poor sods who buy things off them.

It’s all looking very promising then people, but I’ll hold off the excitement until it’s on my wrist.

Blimey, what a palarva

What 20:30 this evening?

I’d like to think that if some people have had their watches (or they are en-route) then everybody that got their order in should get them.

Agree. Tracey’s email does sound encouraging.

“The promotion is subject to stock availability.” Is the current wording of the sale terms, can’t remember if it originaly said that but I think it did. That could mean they have a certain number of stock items allocated to the sale.

You’d think they’d have the technology available to stop taking orders once that stock quota has been reached.

househusband
Full Member
Bad luck haters and heretics; my new Garmin surf is now on my wrist – arrived a few moments ago. 🙂

Thanks again to the OP.

Good stuff mate. Chuffed for you.

For the rest of us it means there is a flicker of hope.

Dear Customer,

We are contacting you regarding your recent order for the above device . We are currently experiencing delays in our processing your outdoor wearable unit , unfortunately shipment will be delayed during this time. Thank you for your patience.

Kind regards,

Dephna

Garmin Europe

I think its pretty reasonable to expect that everyone who ordered would receive this covering email.

Not turned up in my inbox yet.

Ordered a resupply from Naked Sprout midday yesterday, arrived this morning.

Do they sell Garmin?

If some got theirs and others didn’t though, that would be just plain unfair.

Phew! Not just me then :-)

Not that I’m paranoid or anything, but…

Anyone else order one cheap on Christmas day and not had a shipped email yet?

You might not know you wanted one for 100 quid, but would you still want one if you had missed out and it was 250?

Honestly?, probably not. It’s only after this PSA that I you tubed it to see what it could bring to my life. Now I’m getting quite excited about using one, but haven’t had a dispatch confirmation today, so not getting too worked up just in case.

Its all @5lab ‘s fault.

Very clever.
The huge discount got people very interested, who might not have known they wanted these watches.

I fall comprehensively into that camp.

No despatch confirmation for me yet.

I’m 16:08 too, hope it doesn’t come down to an arm wrestle.

I’ll bet the winner will be the one benefitting from the extra gravity provided by a rugged outdoor smart watch.