There has been many a “PSA” anounced on the site for various online offers – remember the £40 off at Decathlon and the free buff and there was an Evans one but I can’t find it, some of them were honoured, most were cancelled and monies refunded.
In fairness to the missus, she was browsing the “sale” area of the website and it turns out she has bought a few things from them previously, and she genuinely thought it was a real offer.
The email basically says that due to their technical error, they now need to cancel or charge for any orders which have been placed at £0 in error. It goes on to give us a choice of recieving a freepost returns bag, or confirmation of the date that we have posted the item back so they can update her account.
I’m sure that my missus will resolve this before we’re called before a court for judgement, it just seems a bit silly as it is now worn and tags removed (and was before the email was received).