Re the above issues- if you do some more digging into the story you’l lfind that the guy in question was not actually asked to attend the incident. The service in question and the Scottish Govt did not actually announce this, it was the family of the lass concerned that had wanted to listen to the call transcripts and went public with the info.
I would also point out that the SAS and the Scottish Govt have now ammended our tea breaks in that our working week has been reduced from 40 hrs total where 2.5 hrs were unpaid breaks (btw- the fact that they were unpaid meant we werent actually at work when on our tea breaks cos we werent being paid..)
We now work a 37.5 hour week and do not have protected meal break windows- ie, we still work 11.5 hour shifts but are never sure when we will get a break- sometimes not at all.
So many issues surrounding the problems we’ve had- as alluded to above- triage systems, calls from other NHS areas, quality of calls from public etc..We just keep getting busier and busier but are being asked to do more and more for the same wages (ah the wage freeze) with less resources.
I came into this job because I want to try to and help the folk in my community, even if in a small way- I admit folk might always be driving at warp speed (if safe to do so) but I always treat every job as an emergency until I know its not and resent the implication that that might not be the case.
(Rant over).