It’s my belief that the public generally love it when they find a public service to moan about…moan….moan…moan, the media grab hold and then ram it time and time again down your throats endlessly until it’s becomes grossly blown out of perspective. I know >fact< that the health service is full of hard working care giving nursing staff that are really up against the odds, under financed, understaffed, underpaid, poorly managed, to then get home to be tarnished with the media broad-brush with the public lapping it up. It’s a thankless task. It’s like blaming the twin towers on the firemen!!
I heard on the news this morning a report criticising staff for putting paperwork in front of the patient’s lunch. I do fear that if the NHS was run like an all expenses paid glorified 5* hotel with room service on tap, the patient’s clinical need and the regulatory requirements for record keeping would suffer and the clinical risk (overall) would be greater, it’s a matter of prioritising with the resources available.
I would also add the nursing profession doesn’t get the recognition and respect it deserves.
…and no I don’t work in the health service