I think we’ve had it too good for too long with retailers and their “free delivery”. It’s not free and factored into the cost of goods. Courier costs have increased massively so retailers moving to the cheaper options – Yodel/Hermes etc to ensure they can still offer free delivery
The UK staffing crisis, cost of living, and fuel costs are hitting all these companies hard so hardly a surprise the service has gone downhill.
I work in specialist retail and we run two vans. Trying to find p/t staff to work in store or drive a van is a nightmare.
Put it all into perspective and remember a time before Amazon Prime and the delivery culture we’ve become accustomed to.
I’m sure none of it has anything to do with Brexit of course……….