Funny, I had a good customer experience at KF last week too. Tyre fitted in no time and very friendly and attentive service. It’s hard to believe but it’s true. Perhaps the times they are a changing…
But the best thing about KF is always the people that come in to reception while you’re waiting. In 10 mins I saw:
A man ask if they would drive to his car a mile away to change the wheel (“Er no Sir its the RAC you want”)
A woman ask if her exhaust was really necessary and if they could just take the old one off she could be on her way without it.
A young lady burst into tears because the service they had done on her car had not repaired all the rust.
You can’t get better…