Sorry, I’ve just been pinged in this.
1) A colleague has amended the thread title now I believe.
2) Any “I don’t know how…” type STW queries can be fielded by emailing moderator@ this domain. I believe you can report your own posts now even, which will also bring it to our attention.
3) @-ing an individual moderator inline is inefficient. I might not be around (I mean, radical right?) whereas an email / Report Post always goes to the whole team.
4) There’s nothing wrong with Hotmail accounts, if an MX is throwing away emails from one of the biggest email providers on the planet then that’s the fault of that particular mail host.
5) Email generally doesn’t just disappear into the ether, it is a primitive but very mature technology. If there’s an addressing issue or some other reason why it cannot be delivered then the sender should get an NDR telling them it’s failed (and why). Otherwise it’s $somewhere at the remote end or in transit, perhaps a junk mail quarantine or some such. If OneUp didn’t receive the OP’s emails then either they were never properly sent in the first place (Drafts?) or they need to look harder.