I always see the same complaints re Whyte.
1) Weight being on the heavy side
2) Colours / Styling being less appeasing
3) Niche / Market Positioning being behind the curve
All true, definately sometimes subjective but unequivocally they ride as well as or better than their competitors.
They do have a very solid and consistent rider base and most models still seem to sell out before end of season sales.
Personally, I’ve never had warranty issues left unresolved and they seem to have picked the better dealer network to sell through.
2020/21 prices have crept up and/or equipment spec isn’t as vfm as last season. This seems consistent across many brands though.