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My Hermes have failed again.
My parcel is shown as having been out for delivery since Wednesday.
Went on their webchat service and have got this message.
You are currently number 185 in the queue. You should be connected to an agent in about 16:15. The average amount of time a customer has to wait is 20:44.
Now is this minutes or hours? Please not hours!
Posted : 15/12/2015 10:45 am