Customer Service – Above and Beyond

Had a small issue with a bike. Uk distributor and US company were both great but I got a couple of ‘lost in translation’ emails from the far east that appeared damn rude. Anyway issue sorted to my satisfaction and nice apology/explanation emails from UK and US.

Out of the blue and unexpected I get an email from UK distributor saying ‘Sorry for the problems, I know you are running an event so have a frame to give away as a prize’

Top marks to Trevor at Rockstar Racing and Davis Carver at Carver Bikes!

My Pleasure mate.

you’re running an event?

Give it to me. I’ll think up a reason later. Or maybe other STWers can come up with competitions that could be won by RudeBoy?

Give it to me. I’ll think up a reason later. Or maybe other STWers can come up with competitions that could be won by RudeBoy?

It’ll be way too big for a midget like you, and then there’s the funny sized wheels to consider….
😉

WCA, what it this ‘event’ of which you speak?
😉

It’s all for charity so I don’t like to talk about it. 😉

Chaaarriidddeeee, Mate!