This person:
- Flat out denies responsibility for a lot of their contractual obligations
- Does the bare minimum to fulfil the letter of those obligations when they do do something
- Directs complaints for their failings towards us
- Fail to help out even when asked directly
- Takes more and more money from us every year
- Feigns ignorance and becomes aggressively defensive when challenged about these issues
- Looks for any flimsy excuse to get out of their contractual obligations.
WWST?
A follow up post will reveal more in due course.
A quiet word in their ear to say their behaviour has been noticed and others are grumbling about it, leaving you no choice but to escalate unless its immediately remedied.
That is, if you care about or are responsible the issues, it’s impact on others and aren’t merely envious of the fact they are getting away with it and your aren’t. In which case, mind your business.
This is going to be about the government/NHS I reckon.
Do we really need another politics thread?
Time for a bit of management 🙂 Perhaps performance management
It's your new bike isn't it? Mine does the same.
So, you're having trouble with your insurance company........
Is it the cleaning lady? If not then you need to get together and tell it like it is. I walked out of my very first job after 6 years, due to one person doing sweet FA and getting paid more than anyone else.
Thames Water
what do I win?
Is it Serco
Independence !!
Directs complaints for their failings towards us
Fail to help out even when asked directly
Takes more and more money from us every year
What's the dynamic here, are you their manager, are they a contractor, are they a third party supplier?
Who is the current Health Minister???
send then to the doctor.... 🙂
Stop giving them money
What’s the dynamic here, are you their manager, are they a contractor, are they a third party supplier?
They're a fellow professional, with contractor status with professional obligations.
Didn't know that you worked alongside Boris Johnson
Do you work in the constituency office in Clacton?
The wife?
RM.
Contractor? Tell them not to come in next week (after sorting a replacement Locum.). They sound like a total waste of space.
Call them a bag of useless tepid and festering congealed manfat?
Contractor? Don't renew contract.
Or are they contracted to you. Then don’t renew at the next opportunity
Unless it's one of those govt contractors in the movies. Without a past.
This person a partner?
complicates things
Doesn’t the company have a formal way of dealing with this? Mine does, and it’s an arms length government agency.
1. Set performance targets
2. review after n months
3. If the targets are not met, put them on a performance review.
4. Repeat 3 times
5. sack them.
Teenager?
Or the team in charge of ensuring the STW site runs smoothly?
Club hammer in a dark alley?
Is it farage or rees mogg?
