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[Closed] Selling stuff & contacting buyers

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[#3708990]

So you sell something on here, get the money sent to you pretty quick.

You then go to post the item, realise there was no address attached to the PayPal notes or in an email, email the buyer twice asking for the address and get no response after a couple of days.

Also in the period between the sale and the secondary contact you get 1/2 a dozen junk/spam emails from the buyers address, what do you do?


 
Posted : 23/02/2012 10:04 pm
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Wait for a reply.

Sounds more like the buyer has a problem which is why he/she hasn't got back to you?


 
Posted : 23/02/2012 10:09 pm
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what can you do?

Refund, start again.


 
Posted : 23/02/2012 10:10 pm
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Woody - not that much to be fair


 
Posted : 23/02/2012 10:11 pm
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Steve - edited my post after I realised the spam had come from the buyers address and not just 'normal' spam.

I'm trying to think of fraud possibilities if buyer claims non-delivery but can't really see how he can claim anything other than a refund which PP would handle without compromising your account.

Bit strange though! Was it a lot of money ie. the 5?


 
Posted : 23/02/2012 11:03 pm
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New trick so watch out and keep a record of everything.


 
Posted : 23/02/2012 11:06 pm
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Woody - nope it was only a stem

Chewkw - I was wondering if it was something like that


 
Posted : 24/02/2012 7:42 am
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Buyers email account has been hacked.

They may not be able to access it so may not be able to respond to your email.


 
Posted : 24/02/2012 8:25 am