Number Plate transfer – dealer has messed it up – advice please… – Page 2 – Chat Forum

iainc · 2011-12-01T21:32:31Z

Ok, this is a bit complicated. We trade in wife's car, which has a private plate. Main dealer, big chain, and sales guy wants the sale to go through yesterday, for end of month, which is only 3 days after we do the deal - fair enough, and we get a cracking deal too so the normal and easy process of getting the number transferred from one vehicle to the other by the dealer pre purchase and us then simply swopping cars over and paying the money can't happen, therefore the plate needs put onto a retention certificate - still ok then it goes wrong. Being no expert, and knowing it is a big chain reputable place I ask the sales guy what happens to the tax disc on the car we are trading, as it has 7 months left on it. He says 'you take that and send it back to DVLA, with your V5 slip, for a refund' - so that's what I did, and posted it last night. Sales guy phones today 'err, we need your tax disc to send with the form to put the plate onto retention, can you phone DVLA and get it back, they can't speak to us as you are still the registered keeper' So I phone DVLA and they say : 'we can't send that tax disc back, as it is automatically destroyed on receipt' 'you could get the rest of the V5 back from the dealer and go to local DVLA office, explain situation and they 'may' give you a replacement tax disc for £7.....however when they see that you have 'sold' the car they might not' (they will know I have sold it as the yellow slip on the base of the V5 is missing as I have sent it back with the tax disc! 'if you can't get this replacement disc you will need to repossess the car, reregister it in your name, and restart the process of plate transfer' WTF :evil: I am waiting for a call in the morning from the Sales Manager... Only things I can think of are going to the local DVLA, with the dealer, who they will know, with as much info on both the cars to evidence what is and was mine, what has been bought and sold and hope they do issue a replacement disc, or, the old car has to actually become registered to the dealer as keeper, rather than going off to an auction with the wife's plate as part of the sale, and then it gets transferred 'normally' experienced advice welcome please..

M6TTF

Posts: 22

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higgo - Member
M6TTF - Member
Hope you get it sorted - I like personalised plates too, they're a bit harmless fun imo
And you drive past me every now and again.

Ahh really 🙂 - that'll be the wife, I've never got around to transferring it to my current motor. You local then?

Posted : 02/12/2011 10:56 pm

Zedsdead

Posts: 2861

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Different people like different things!

Whits the ploblem?

Posted : 02/12/2011 11:01 pm

mastiles_fanylion

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No problem, just leg pulling here.

Posted : 02/12/2011 11:52 pm

2unfit2ride

Posts: 150

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I would leave it to the dealer to sort out, his problem, he can always register the car to the dealership & then put you down as the nominee on the retention doc. Yes it will take time, but it won't hurt you, his loss.
Just be clear that he has to give you the plate back or you will be suing for loss etc.

On a different tact I met the badger at sleepless once, he seemed nice enough to me 🙂

Posted : 03/12/2011 12:35 am

iainc

Posts: 17448

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Topic starter

all sorted I think, went to DVLA office, new V5 on it's way to me, with the car back in my name so dealer sorts out retention and then transfer.

Shame i don't have spare keys...I could go and pick 'my car' up from the garage and sell it to someone else... 😆 joking of course !

Posted : 03/12/2011 12:53 pm

coffeeking

Posts: 14774

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That has already been discussed - yes you can spend £89 on a mountain bike or you can spend £5,000> but you will get better performance out of a £5k bike

Yeah, but you can buy a car with a regular number plate and it will identify your car, or you can buy one that makes you smile when you walk to your car for a little bit extra. It serves a purpose.

FWIW it doesn't really disguise a cars age, as you can only fit plates that look older, so it's always going to immediately raise the question "so what year is it exactly, as it's not a /whatever year/ plate" in a sale.

I don't have one, but I can't help but laugh at those squeezing out some hatred 🙂

Posted : 03/12/2011 1:03 pm

johnners

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all sorted I think, went to DVLA office, new V5 on it's way to me, with the car back in my name so dealer sorts out retention and then transfer.

Those useless Public Servants strike again. Luckily the Private Sector component of this affair had their **it together.

Oh, hang on...

Posted : 03/12/2011 1:14 pm

higgo

Posts: 3712

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M6TTF - Member

higgo - Member
M6TTF - Member
Hope you get it sorted - I like personalised plates too, they're a bit harmless fun imo
And you drive past me every now and again.

Ahh really - that'll be the wife, I've never got around to transferring it to my current motor. You local then?

Macc.

Posted : 03/12/2011 9:46 pm

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[Closed] Number Plate transfer - dealer has messed it up - advice please...