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MyHermes: Divide by...
 

[Closed] MyHermes: Divide by Zero

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DezB - Member

I've got one on their system that says it's "Active", but it was delivered months ago. Must be just mgh's driver

I've got a bunch of those, I've raised it a few times with the helpdesk and always get an answer along the lines of "that's not right is it? Weird!"

Just had a look and I'm up to 1300 delivered and 3 real fails- 2 lost parcels and one damaged when the courier threw it over a fence. So I reckon the solution is for me to post something to Yourguitarhero, unstoppable parcel meets undeliverable object


 
Posted : 15/11/2017 5:39 pm
 colp
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Northwind, it would end up in parcel purgatory


 
Posted : 15/11/2017 9:47 pm
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[quote=Northwind ] I'm up to 1300 delivered and 3 real fails- 2 lost parcels and one damaged when the courier threw it over a fence.

*nosey bastid* what do you sell?


 
Posted : 15/11/2017 9:50 pm
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I don't have any problem with them. Could you try drop off to drop off, they
shoudln't have any trouble finding the drop off shop.


 
Posted : 16/11/2017 5:06 am
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Boring reply, but I thought that myherpes had teamed up with 'doddle', so that you've got the option of collecting from your local supermarket, etc.


 
Posted : 16/11/2017 7:39 am
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I bet they just return it to the parcel shop rather than your address. You should pay for collection, or camp out at the shop and tackle the driver!

As above though, cunning plan...you are now the paying customer now so are more likely to be listened to rather than fobbed off as a pesky member of the public.

I write the dimensions on muyhermes parcels now after they blatantly tried to rip me off for a nearly oversized parcel.


 
Posted : 16/11/2017 7:40 am
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Drop off to drop off is pointless. Would need me to buy the service and I'd never use Hermes to send something to myself. It's only when an eBayer or someone uses the the problem appears.

Have thought about the GPS thing - old phone with a battery pack might do it.

Haven't had a chance to drop it off at parcelshop yet. Will add tracking link once I do


 
Posted : 16/11/2017 10:53 am
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Excellent, bookmarking this for giggles.

Are we taking bets yet?


 
Posted : 16/11/2017 11:03 am
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bruneep - Member

*nosey bastid* what do you sell?

Refurbished/collectible toys mostly. Though a pretty good proportion of that is me selling bike bits too 😳


 
Posted : 16/11/2017 11:05 am
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Refurbished/collectible toys mostly. Though a pretty good proportion of that is me selling bike bits too

Barring maybe the refurbished bit, aren't these the same thing?


 
Posted : 16/11/2017 11:49 am
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Refurbished/collectible toys mostly..?
[img] ?fit=2500%2C1875[/img]


 
Posted : 16/11/2017 11:59 am
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If you try to claim that you will need evidence of the value of the contents, have you got evidence of the cost of your soul?

I'll provide you a receipt. Mr L Cypher.


 
Posted : 16/11/2017 12:30 pm
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*update?*


 
Posted : 19/11/2017 10:41 pm
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If you try to claim that you will need evidence of the value of the contents, have you got evidence of the cost of your soul?

I'll give you twenty quid for it.


 
Posted : 19/11/2017 11:02 pm
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*update?*

There must be some kind of Universal feedback loop instigated by opening a box containing one's own soul. The OP is probably now eternally staring back into himself on his own doorstep.


 
Posted : 19/11/2017 11:03 pm
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If a shop is only using Hermes, I move along, swiftly. I've had stuff off them before, well, should have, but as I couldn't arrange collection or a redelivery, it never got delivered. I still don't know what it was or who from.

Only ones I'm happy to use are Collect +, dpd, click and collect at argos at a push are the only ones I'd consider.


 
Posted : 20/11/2017 3:30 am
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I found a parcel under my van the other day, how fn stupid is that... Only spotted it by chance. And no card either, Royal Mail. Generally no issues with my hermes in Stirlingshire area but I admire your ingenuity.


 
Posted : 20/11/2017 3:42 am
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I must be getting everyone's Yodel parcels then. Delivery driver dropped off two great big sack fulls at our new house. Guessing the previous owner was a last mile delivery type and had forgot to change his address!


 
Posted : 20/11/2017 9:56 am
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Bought an item a couple of weeks ago and it was sent via myhermes. With a 10day delivery time. How does that happen? I could have walked there and back in that time. Do they hold it in a special cage and release it after a week.


 
Posted : 20/11/2017 10:00 am
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There must be some kind of Universal feedback loop instigated by opening a box containing one's own soul. The OP is probably now eternally staring back into himself on his own doorstep.

Staring into a box full of our souls sounds suspiciously like reading the EU referendum thread currently. It certainly feels like some sort of Sisyphean purgatory.


 
Posted : 20/11/2017 11:19 am
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I've been checking this post regularly:

have you received the parcel yet or was it returned to the sender? 8)


 
Posted : 21/11/2017 1:08 pm
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I get the impression it's not even been sent yet 🙁


 
Posted : 21/11/2017 1:10 pm
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I think the Hermes driver has killed the OP or he's created some sort of vortex he's stuck in.


 
Posted : 21/11/2017 1:11 pm
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No, the OP is only injured, the Hermes driver was unable to deliver the knockout blow.


 
Posted : 21/11/2017 1:18 pm
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[i]the Hermes driver was unable to deliver the knockout blow[/i]

Actually he did.

The OP's neighbour needed 3 stitches on a nasty cut above his eye.


 
Posted : 21/11/2017 1:19 pm
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This is the best thread ever.. only hope it delivers!


 
Posted : 21/11/2017 5:25 pm
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Here is the tracking webpage:
https://www.hermesworld.com/en/our_services/distribution/uk_distribution/parcel_tracking/parcel-tracking.html?trackingNumber=5733372246516680&Postcode=EH8%20%209EH:_noquery_

No knocks at the door or cards left so far

Will be home all day tomorrow.


 
Posted : 21/11/2017 5:55 pm
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I must be getting everyone's Yodel parcels then. Delivery driver dropped off two great big sack fulls at our new house. Guessing the previous owner was a last mile delivery type and had forgot to change his address!

Oh is that why you're selling so much on Ebay all of a sudden?


 
Posted : 21/11/2017 6:02 pm
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Will Hermes call shenanigans when the tracking page is visited by all and sundry?


 
Posted : 21/11/2017 6:13 pm
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This is a good one - I hope OP finds out what happens.

I've used Hermes quite a bit recently for eBay sales of bulky items but this is off putting 👿


 
Posted : 21/11/2017 7:01 pm
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Well?!


 
Posted : 22/11/2017 3:50 pm
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According to the tracking there has been a delay... He's opened a hole in the space time continuum.

And the driver did try and deliver it yesterday, apparently.


 
Posted : 22/11/2017 4:02 pm
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Just checked the tracking - that looks rotten. Only 1 claimed attempt to deliver so far....it really does look like sending a parcel to yourself by Hermes is causing a disturbance !

Keep us informed OP !

(And pass it on to Watchdog or whatever as well !)


 
Posted : 22/11/2017 5:36 pm
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Well, it seems they gave it to the courier today but he never bothered trying to deliver (noone buzzed or left a card - been at home doing uni work all day).

Seems they give it to the courier, but he... as suspected.... just drives around with it in his van.

...also worthy of note is that the delivery notifications are only coming in to my sender's email address (I used different ones for sender and receiver).
So, with the guy not leaving a card any where... as a receiver I would have no idea they are trying to deliver.

Not that it matters, as the receiver can't arrange for it to go to a different address, pick up shop or collect from the depot


 
Posted : 22/11/2017 7:01 pm
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I was going to speculate as to what you may have done to offend said delivery chap, but we know; nothing, as you have never met.

Is your Castle at then end of an annoyingly long drive? Do you have a velociraptor instead of a guard dog?

The fact that the undelivered parcel will have to be returned to you by the chap who is, even now, home early faking the delivery attempts, has a logical symmetry I find extremely satisfying.

I cannot wait to find out what his excuse is, I suspect that they (Hermes), tolerate a certain percentage of returns and he plays the system (as you do), but he could at least vary those addresses he does not deliver too.


 
Posted : 22/11/2017 8:35 pm
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I live in a city centre


 
Posted : 22/11/2017 9:02 pm
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you have to appreciate Hermes courier will receive 80p per parcel or something like that. Self employed with 80+ drops a day. its amazing anything turns up anywhere. Defo a market for cargo-biking in urban areas.


 
Posted : 22/11/2017 9:08 pm
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So just say he fails to deliver...
With the £20 you get in compensation you send 4 more (assuming £5 per delivery), you could quickly get £100 in return (providing you can get boxes and tape for nowt) you could then post 15 (and buy the boxes)
How long until you fill a van or could you make a million?


 
Posted : 22/11/2017 9:08 pm
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If this doesn't work I may post an "iPhone X" to myself. That would probably make someone at HQ wake up.


 
Posted : 22/11/2017 11:01 pm
 burt
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That Tracking page is hilarious and truly Shocking at the same time.


 
Posted : 22/11/2017 11:02 pm
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This is excellent. Thank you for doing this 😆


 
Posted : 22/11/2017 11:54 pm
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Somewhere out there is the courier's equivalent of STW with a parallel thread going on...


 
Posted : 23/11/2017 8:15 am
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I reckon they are on to you, hence delays etc.


 
Posted : 23/11/2017 9:46 am
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The 80+ drops a day being used to justify the poor service makes me laugh a bit. One day when I worked for Ringtons, a DPD driver asked me how many calls I made per day. He nearly choked when I told him a quiet day was 120, and it could be up to 160. And that was the number of customers to see, not overall calls. Once you factored in calling back for people who were out, it could be 180+ on a busy round. And then you had to actually sell to them whilst there, not just drop off a parcel or put a card through the door.


 
Posted : 23/11/2017 12:38 pm
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One day when I worked for Ringtons, a DPD driver asked me how many calls I made per day. He nearly choked when I told him a quiet day was 120, and it could be up to 160

That explains why the local Ringtons chap drives like a c**t then 🙄


 
Posted : 23/11/2017 1:02 pm
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