[Closed] Flight delay compensation - a thank you.

Bear Fury likes this.

Yes !

Feel good post of the day.

* hits the Like button.

hits the dislike button, what happened to hid money from wife, spent on new frame, coke and hookers???

Thailand-shmiland indeed.

Err, any chance of reposting the link please?

Fantastic news. And good for the airline, too, for acting honourably.

Sounds great - would my changed landing airport and subsequent £100 taxi ride a few years ago count? Got rebuffed by Easyjet at the time.

lunge - Member

Err, any chance of reposting the link please?

Just submitted a claim myself, so yes, another like from me.

That is indeed the one ^^^.

Resolver - just done one to Experian today.

This is the MSE link to rights etc:
http://www.moneysavingexpert.com/travel/flight-delays

Not seen that resolver link before that looks very useful.

OP great holiday idea btw, lots of good advice on here re: Thailand if you wish and avoid the tourist fleshpots.

Cheers Baz for posting this 3 weeks ago.
5 hour delay back in 2011, double checked flight details on flightstats, dug out flight itinerary emails and filled in a couple of forms.
Email this morning confirming that I'm soon to be 1200 quid better off.

Wow how much were the flights?

300-400 quid if I remember right
The compensation is based on EU regulation EC261/2004 and in our case was 400euro per tickets, it was a pretty hefty delay and not fun with 2 young kids.

yeeeah for the EU 🙂

So 6hr delay on 1200 tickets gets you virtually a full refund. Damm well. Done but seems excessive, 6 hrs isn't that bad really (it's your problem you had kids with you)

[quote=mikewsmith spake unto the masses, saying] Done but seems excessive, 6 hrs isn't that bad really (it's your problem you had kids with you)

Yaay!!! STW victim-blaming is alive and well !!

I don't think I've ever seen Mike post a positive spin on anything!

Seriously 6hrs delay it's just part of travel... Best I got was a couple of lounge passes for a 6am flight it leaving to 11...

no...got me wrong, the flights were 300-400 quid in total

\o/

Well honestly ffs you didn't deserve more than you paid

Why not start a petition or something then Mike, you miserable bastard.

lol - you'll be really miffed when I tell you we went home for a few hours, it was an outbound flight and a taix back was 15quid, came back later and sailed through passport control....only had to wait about an hour. Muhahahahaha

FFS Mike - 6hrs in an airport with toddlers is hell.
Ever thought that perhaps the compensation is decided on the reasons behind the delay?
Coupled with the persons travelling the amount is set out in EU law.
Inconvenience, onwards travel, loss, etc - not just the original cost.
How about sodding off with your mondayitis somewhere else and not coming back until you have that Friday feeling.....

FFS Mike - 6hrs in an airport with toddlers is hell.
Ever thought that perhaps the compensation is decided on the reasons behind the delay

So you're saying that people shouldn't claim for compensation because you have been inconvenienced in the past and haven't been able to claim?
Bitter much?

Great, just watch flight prices go through the roof because of grasping greed.

I think if the plane had a technical I would rather be delayed while they fix the bugger rather than they risk it and drop out of the sky from 30,000 feet.

Lol, this is thread is still short but keeps giving

So you're saying that people shouldn't claim for compensation because you have been inconvenienced in the past and haven't been able to claim?

Not at all, but 4x the cost of the ticket? Sounds very excessive

Perhaps if the airlines had been more customer orientated and settled the claim/complaint at the time, both parties would have been happy perhaps a 20% refund and would not need to use the link above.

But no doubt they managed to attribute the delays to specific circumstances that mean they do not need to entertain any claim at the time.

If the refunds are significantly above the ticket price/taxi expenditure, how are they calculating the refund?

Agree with Spooky 100%. Too many travel providers are not at all customer orientated.

Commensurate compensation - fair enough. £1k on tickets worth £400 for a 6 HR delay is ludicrous. I shall await a thread about the awful hike in holiday/flight prices.

I've just had a delivery company fail to deliver in their 3 HR slot 5 times - finally got it on the 6th go. That's a 2 week delay, and 18 hrs waiting. How much should I get (paid £15.99 for delivery)

Oh dear deity I don't believe in! mikewsmith is right.

Refund the full flight cost would have been fair compensation. Otherwise we will suffer more stickers on our world and spoke reflectors and naff bells on handlebars.

We do not live in the US of A where most everyday actions could apparently leave you being sued.

Let's take responsibility for our actions and not view stupidity, mistakes or weather as potential gravy trains.

It's down to legislation like this that makes land owners take down trails and limit access. Let's take a stand for doing what's right, not what we profit from most ( in the short term)

Were the delays with kids in term time*?

*throws more petrol on fire

[lentil knitting font]No one should get anything - all these flights are spewing out carbon dioxide and destroying the universe[\lentil knitting font]

Cheers just submitted mine for a 6 hour delay in April 2010, will see what happens with this before I submit another one for the return flight when we were delayed by 10 days!! (Ash Cloud Victims)

I am sure the claims only get paid out for delays that are something the airline can do something about. Natural things like weather and ash clouds are not within the airlines remit.(I think airline firms were cancelling planes at the last minute that were half empty and giving the passenger some BS story)

Refund the full flight cost would have been fair compensation.

I don't think you can claim for the ash cloud , that was a safety issue outside of the airlines control .

Fair enough and did feel a bit cheeky thinking about claiming as I had already claimed for my expenses during the delay but to be fair Easyjet did everything to try and not pay to the point I had to appoint a solicitor after 12 months of trying to settle.

Jusr submitted mine for when a Norwegian left nearly 4 hrs late for tech reasons 2 months ago. Cost me an expensive taxi to get home as trains had stopped, Thanks for this

And of course this is not free money .

The air lines will just build this in to future ticket prices so they don't lose out in the long run .

I've just had a delivery company fail to deliver in their 3 HR slot 5 times - finally got it on the 6th go. That's a 2 week delay, and 18 hrs waiting. How much should I get (paid £15.99 for delivery)

http://www.moneysavingexpert.com/shopping/delivery-rights

Knock yourself out. The delivery charge as a minimum, what your time is worth is up to you.

Fact is, there are airlines who deserve this and had it coming for a long time, Ryanair and BA being two I have personal experience of dealing with.

The former run such tight margins that if a plane gets delayed at one stop it knocks everything on in the chain, why should my flight get a 6h delay because they are too tight to lay two planes on as replacements (one for the affected flight and another for the subsequent flights in the chain thereby delaying just one flight)? Their customer compensation is a joke as well, my sister in law was expected to stay in Dublin from Saturday night to the following Friday(next available flight) at her own expense and then submit receipts for reimbursement later.

BA are just such a bunch of fannies that I'd be happy to see them go down, it's like they actively try to lose your luggage and then don't make any effort to return in (in my case several bags lost at Heathrow and a bike that eventually BMI returned because the prat next door wasn't interested).

As said, perhaps if they treated their customers right in the first place people wouldn't resort to this.