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ebay refund questio...
 

[Closed] ebay refund question.

Posts: 17309
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[#5649869]

Ordered some solar storms which never turned up.
They had been returned by post office due to the batteries which is fair enough.
The seller never told me this til I chased up my lights.
They are willing to refund but only after I've posted positive feedback.
If I post positive and they don't refund am I stuffed?


 
Posted : 31/10/2013 9:23 am
Posts: 357
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Just put item not received due to post office rules, refund due to be given


 
Posted : 31/10/2013 9:43 am
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i wouldn't put that if you haven't got a refund


 
Posted : 31/10/2013 9:46 am
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Sounds bonkers. Leave feedback as you see fit and raise a claim with eBay?


 
Posted : 31/10/2013 9:48 am
Posts: 44019
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Surely the transaction isn't over until you've received the refund? In which case I'd wait until I had the money!


 
Posted : 31/10/2013 9:49 am
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Point out to the seller that demanding positive feedback is against eBay regulations. It's called feedback extortion - details [url= http://pages.ebay.co.uk/help/policies/feedback-extortion.html ]HERE[/url]

If they still refuse a refund, open a case with eBay and/or PayPal (assuming that you paid with PayPal).


 
Posted : 31/10/2013 9:50 am
Posts: 0
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Open a case with PayPal,wait until you get your money back then leave whatever feedback you feel appropriate.


 
Posted : 31/10/2013 10:09 am