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Hidden pursuaders...
Is it even still in print?
I thought The Hidden Persuaders was, his other books are very hard to get hold of. I lost my original HP (leant to someone and can't recall who) and bought a new one a few years ago to replace it.
If anyone is interested, there is a great book on retail marketing, quite old now but all the science is just the same.
There's something deliciously meta / ironic with you pimping a book on retail marketing on a thread about retail marketing...
No problem with that but if you choose not to use the self serve tills, please don’t tut at me as I queue jump you to use them myself. I always use them in Coop and more often then not, people harrumph at me when I step past them to do so.
That wasn't me mate, honest.
Having used them all I have favourite ones which are faster / more reliable and there is the odd one which is really slow, so I rarely use as it’s just painful….
Do some of them give better chat than others, like the cashiers at my local Lidl?
"Had any good unexpected items in your baggage area lately?"
Is it even still in print?
Available 2nd hand if anyone is interested....
I’ve no doubt there are probably many people who don’t step foot in the shop for one reason or another too, that’s always irritated me somewhat, eventually new faces appear in their place.
Oh, we cirtainly have that issue – there are many that won’t or rarely use our shop
You've just reminded of moving to Dartmoor (Haytor) in 1988. We needed bread, milk, stuff like that, so wandered up to the village shop to be told that bread needed to be ordered in advance. As I wandered out, breadless, I noticed that they had stock of aubergines. Aubergines weren't exactly an everyday item to a young student from south Wales, and even now it may be weeks at a time between needing one, mainly for a rather delicious soup that I make. Bread on the other hand is a daily necessity, especially if I'm making that soup. I don't think we ever used the shop again, probably reinforcing the point you are making. 😀