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[Closed] Anyone successfully moved a photoshop/premiere install from PC to mac?

 Pook
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[#6735697]

I'm having a battle moving it over - Adobe are being helpfulish so far, but it seems that the licence isn't cross platform....or it might be for some packages but not the one i've got.

I'll be happy to take it off the pc and move it over but don't know if i can do this yet. Anyone had any success?


 
Posted : 29/12/2014 9:50 pm
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You have serial keys? Have you tried just downloading Mac versions and using the Windows keys?


 
Posted : 29/12/2014 10:12 pm
 Pook
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yeah they don't work


 
Posted : 29/12/2014 10:15 pm
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I imagine you're stuffed, pretty sure the licences only went cross platform from CC onwards. If that is the case then you might need to upgrade before you can swap operating systems. ๐Ÿ™


 
Posted : 29/12/2014 10:17 pm
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What versions?


 
Posted : 29/12/2014 10:20 pm
 Pook
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Photoshop and Premiere Elements 12


 
Posted : 29/12/2014 10:27 pm
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[url= http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.html ]Adobe info here[/url]

But this is the important bit:

"If you have an older version of a product, you must order an upgrade instead of a swap. Place upgrade orders directly with Adobe Sales. (Visit the Adobe Store for your region for contact information.)"


 
Posted : 29/12/2014 10:31 pm