Perhaps the AntiSuperstar thing is actually an amazing guerilla marketing plan, devised by Neil himself.
It could be 🙂
For all that I and most people know that they certainly can be pretty crap at customer service, they do also offer some decent stuff and so long as you go in with your eyes open, that can work ok.
Dammit, I've done the advertising for him!
brant goes "LIGHTBULB"
>>>>>>www.anti-on-one.com<<<<<<<
Customer service should always be good, price is not a factor in that.
Sometimes businesses and customers make mistakes, behave illogically or are unreasonable. It can happen on either side of a transaction.
You cannot pay dirt cheap prices and expect the world.
If the product isn't fit for its intended purpose then it's up to the company to repair or replace it.
I had an alpine mkII and now have the PAC (that i always wanted)
*dialled fanboi*
i would rather give up riding than buy from SSC.
Perhaps the AntiSuperstar thing is actually an amazing guerilla marketing plan, devised by Neil himself.
Had fruit said this about on one we would be having a different conversation on this forum
But Brant says this and no one says anythign
Interesting
well www.anti-on-one.com is available. I can see brant registering it just to stop fruit buying it 🙂
Are the brake pads any good then? Need some code ones, any experiences good or bad?
Can you really pay with peanuts?
What's it all got to do with a performing monkey ???
You could always post a message of support for Superstar on the AntiSuperstar facebook page.My friend just did.
And there it was - gone! A little bit of censorship there. Don't let the facts get in the way of a good moan.
Are the brake pads any good then
Yeah they are fine, I've had one delaminate out of about 40, it was quite alarming, but it was old and rusty and down to the last few mm.
For the money, they're OK. Certainly don't last as long as the genuine Hope pads they replaced so VFM is actually probably about the same.Are the brake pads any good then?
I can well believe that different batches will be of varying quality though! I stocked up cos they were cheap. Wouldn't bother buying again tbh once they run out.
If you ****ers have got something to say, say it in a email to me or better still have the balls to come say it to my face !
Cowards...
I came on here, as a victim, having invested and lost 400 quid in a set of faulty wheels that Neil himself damaged and got away with it, and you don't think I have the right to be pissed ???? are you flaming nuts ? IM TRYING TO SAVE PEOPLE GOING THROUGH THE MESS I HAD TO GO THROUGH!
How about I come take 400 out of your pocket, see how you like it ?
You lot should be ashamed of yourselves, I came in here as a victim to offer support to other people who have been ripped off, look how you behave! anyone would think you all worked for SS.
You lot totally lower the tone of this forum, who wants to listen to all this trash BS ?
As I said, "SAY IT TO MY FACE IF YOU HAVE THE BALLS" instead of hiding behind your plastic keyboards... why you turn aggressive on me is beyond me, I am offering a legitimate support site for people who have been ripped like I have, by stories I have read (which I provided a link for) to members of this very site ffs !
So this is me PIKE as I said if you want to ask me anything ask me direct, or trash talk and hide away if that's your style.
I haven't taken my site down I am ADDING to my post and it clearly says launch at end of this month.
You know that leaving the forum thing you said you were doing? You're quite bad at it.
Can I have the link to your court files? The one on your site isn't working (or I'm useless)
Flounce fail?
Dink dink
Round 2. 😀
[i]why you turn aggressive on me is beyond me[/i]
there's only one person being aggressive on here, chap.
Would love to hear the other side of this story.
SAY IT TO MY FACE IF YOU HAVE THE BALLS
This is the kind of casual sexism that puts women off using this site 🙁
(by the way, I have a metal keyboard - so I am assuming your rant wasn't aimed at me)
You really do need to see a therapist asap, you have some serious anger issues which need addressing.
It was only a set of wheels for a push bike, get over it.
Someone needs a hug...
Tablet, so no keyboard as such....
Someone needs a hug...
Personally I'd be prescribing Diazepam or horse tranquillisers...
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Ketamine? Just say niegh. 😀
Personally I've not had a single problem with Superstar stuff, bought loads off them over the years.
Where can I find your face? Which balls? The balls of power? I have them!!! You sir, are a silly billy.
Sorry but one week on your page has three likes... that's not a crusade, its just a guy going for a walk with a one imaginary friend and one mop with a face drawn on it badly, in crayon.
I have been critical of SSC in the past, I stand by those points, but I buy from them too. It's a contrary position I am capable of holding and I hope through custom and feedback to encourage them to be better. But you sir are a tool, a bitter nasty tool. I'd pass you teddy back into the pram but I don't think you deserve it.
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SS could not afford this kind of marketing campaign, They must be loving it.
Their Long handle hex keys are ace 😀
Ever considered anger management classes?
You sir, are a silly billy.Sorry but one week on your page has three likes... that's not a crusade, its just a guy going for a walk with a one imaginary friend and one mop with a face drawn on it badly, in crayon.
Epic!
I found this very very funny at first but the more I hear from pike the more I'm concerned that superstar isn't even close to being the biggest problem in his life.
Seriously, forget superstar, move on, calm down and find someone to talk to.
I have no useful contribution to make, just so I can say i was there 😮
Never had any probs with ssc. Had headset, bars, seatpost clamps, grips.
FWIW You might want to try considering whether or not an aggressive attitude will win over the "****ers" on here.
Chill out mate. Ignore the posters on here as alot seem to form a vicious mob when they've found a good victim, and then proceed to bully/rip the piss/whatever you want to call it.
Doubt you'll change peoples minds about superstar though, they're generally cheap and good.
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What davidtaylforth says is true.. Although anyone that takes themself a bit too seriously is leaving themself open to ridicule..
That's just a fact of life
Chill out mate. Ignore the posters on here as alot seem to form a vicious mob when they've found a good victim, and then proceed to bully/rip the piss/whatever you want to call it.
Word.
As I said on the other thread, if you reword your website so you are [b]just[/b] stating the facts then you will not be giving people ammo to throw back at you. As you do come across like someone who has had their dog run over, as opposed to getting some rubbish service and some ****y wheels. Yes I know you feel you have been ripped off, but the very worse scenario is you have to get a new hub laced into the rim. This won't ruin cycling for you, it won't make your house explode, but yes it is a poor show from SS.....if what you say is accurate.
As also mentioned, have you tried to get your money back via your used payment method?
Would Mr Pike behave like this if he walked in a new pub and wanted to make friends?
Just seems a really odd approach to win people over to your way of thinking?
Can I break with what seems to be tradition on this (and the other) thread and be objective?
I've only ever ordered brake pads from superstar, loads of sets. One pad split and half the material came off the backing. Could have been nasty, but wasn't. One-off failure could happen to pads from any of the big brands. I will continue to order pads from superstar.
I would order other stuff like grips and other lower ticket items from them. Their initial customer service seems fine, but I've never had cause to test the returns side. I would think twice about ordering higher end items from any outlet that began life under-cutting large retailers on low ticket items. Under-cutting legitimately of course. For example, I wouldn't buy a LCD TV from Aldi, even though they do stock them. I view this as common sense.
I have had good and bad experiences with other retailers. R53 Sport did eventually send me some spares FOC, but only after a mildly fraught sequence of emails. But they did sort me out in the end. I was a bit miffed about a gushingly positive thread that appeared on here about them a couple of days after. In that case, the retailer was trying get a large ticket purchase, so probably went out of their way to help. I would put that experience as 'neutral' in the end.
On One were absolutely flippin marvellous a couple of weeks back, swapping a frame that had probably been courier damaged practically without quibble, although i did have to drive to Rotherham to do it.
Whatever the outcome of your good (and bad) experiences, it is very important to keep things in perspective. It really is not the end of the world when you get turned over like this. Annoying, yes. But not something to become a convulsed ball of rage over. Please take a couple of days off from being so annoyed, it will do you good, I promise!
Would Mr Pike behave like this if he walked in a new pub and wanted to make friends?Just seems a really odd approach to win people over to your way of thinking?
There's no doubt allsorts of reasons that plenty of people can't just go into a pub and make friends. Probably not the time and place to discuss it though!
Maybe not but walking in shouting and swearing isn't going to be high on anyone's list of 'good things to do'?
Please take a couple of days off from being so annoyed, it will do you good, I promise!
Please don't, I'm just popping out for octopus biscuits
Regardless of whether the wheels were faulty or damaged, being that angry and bitter about anything doesn't do the person any good whatsoever. I'd go so far to say that he's doing himself more harm to his mental health than commercial loss to SS. He really needs to just move on and get over it.
