Forum menu
Planet X - Top Clas...
 

[Closed] Planet X - Top Class Customer Service Again - Not! Yet again

Posts: 178
Full Member
Topic starter
 
[#6094805]

how long does it take to get forks in.

Ordered a On-one 456 650b on the cyclescheme and paid the admin fee on 25th March and still waiting, ;0(


 
Posted : 05/04/2014 10:57 pm
Posts: 30656
Free Member
 

One thread is enough, no?

At least per calendar week.


 
Posted : 05/04/2014 10:58 pm
Posts: 178
Full Member
Topic starter
 

If only I didn't feel the need to vent a bit, ;0(


 
Posted : 05/04/2014 11:03 pm
 murf
Posts: 0
Free Member
 

Maybe a separate sub-forum for P-X bashing?


 
Posted : 05/04/2014 11:05 pm
Posts: 291
Free Member
 

Erm, pretty sure that on that model the website states 'Pre-order' and due for delivery 'end of April'

To be fair, that looks like your error.


 
Posted : 05/04/2014 11:10 pm
Posts: 178
Full Member
Topic starter
 

Not when I placed the order, said would be end of March fot pre-order but 5 weeks seems a bit excessive


 
Posted : 05/04/2014 11:12 pm
 iolo
Posts: 194
Free Member
 

I see you wrote on the other thread.
Why did you bother starting another.
Because you were being ignored?


 
Posted : 05/04/2014 11:16 pm
Posts: 0
Free Member
 

give them a break ! i'm sure there is a good reason


 
Posted : 05/04/2014 11:18 pm
Posts: 291
Free Member
 

Just saying. The website looks pretty clear to me, and yes incidentally I was looking at the very same for a C2W bike a couple of weeks ago.

The 'end of April' was definitely up then, and I thought it was convenient because it removed the pressure from me (because my employer is always slow in getting the voucher admin sorted).


 
Posted : 05/04/2014 11:26 pm
Posts: 119
Free Member
 

Only a few extra days so far.
For the bike trade that's not even a delay.
It's taken since December to get some turbo trainer spares , the bag finally arrived this week


 
Posted : 06/04/2014 8:15 am
Posts: 219
Free Member
 

If something says "pre order" I would expect to wait and I would also expect any quoted delivery times to be a rough guide. Either have some patience or order something that is in stock with another supplier.


 
Posted : 06/04/2014 8:40 am