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My Sick! experance
 

[Closed] My Sick! experance

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I saw a guy riding a Wulf last weekend, very nice looking frame to be fair.


 
Posted : 01/02/2019 12:39 pm
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Not ordered by ubyk although I did order some hope e4s off them and they turned up and are fitted to my other bike. It's not all doom and gloom out there all the time.


 
Posted : 01/02/2019 1:12 pm
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I was told it will be here in February and it’s in manufacturing now.

What country is this frame being made in? If not a U.K. one then I’d imagine you’ll be waiting for the completion of a batch, painting, shipping, customs, then finally getting to and from the Sick warehouse. Feb seems ambitious if that’s the case

*false, entirely false


 
Posted : 01/02/2019 1:35 pm
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big yim - unfortunately this is the same story they gave me. I sat and waited for 6 months on that line. In the end I put a claim in with paypal given the time to do so was running out; i.e. I would loose the ability too.

I would take anything they say with a massive pinch of salt given my (and others on this thread) experience of being strung along.

mashr, the frames are made in Peru.


 
Posted : 01/02/2019 1:45 pm
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If I'm left waiting till past February I'll have to put in a PayPal claim I'm afraid and get a cotic bfe
I hope this isn't the case though


 
Posted : 01/02/2019 2:13 pm
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Exactly what I ended up doing, but got a P7 - a frame I'm completely happy with by all accounts.


 
Posted : 01/02/2019 2:46 pm
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Are they made by Marino?


 
Posted : 01/02/2019 3:29 pm
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Yup. (well, some are/were, but seems as though they use a few different people/whoever has spare production capacity.)


 
Posted : 01/02/2019 3:35 pm
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I’m just thinking out loud here, but could it be that they have realised that they are actually better at designing and marketing stuff rather than building it? And completely underestimated the process, time and cost it takes to get a 3rd party bike builder to do the job, at the same time because of their too cool for school attitude/ arrogance they don’t have the bottle to fez up to their existing customers to tell them what’s going on. It’s a shame as irrespective of whether you liked / didn’t like ( delete as appropriate) their rad goatie attitude the bikes looked good and it’s always good to see a British company do well. Sadly it sounds like the sick bike co, is sharp becoming the limp dick bike co. If they keep failing to deliver.


 
Posted : 01/02/2019 3:52 pm
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I wonder if it is as simple as cashflow - builder won't build unless paid, money isn't making it from customer to builder....?
You have to sell a lot of t-shirts to actually pay for a frame to be built..

Edit: they are turning over bugger all.

https://beta.companieshouse.gov.uk/company/10621767/filing-history

and

https://beta.companieshouse.gov.uk/company/10621767/filing-history/MzIyMDgyNzc2MGFkaXF6a2N4/document?format=pdf&download=0


 
Posted : 01/02/2019 5:00 pm
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I wonder if it is as simple as cashflow – builder won’t build unless paid, money isn’t making it from customer to builder….?

Hope not, as most of the bikes seem to be done on a 'buy based on a render then if we get enough buyers, we'll go get it made' model, to minimise the risk (to them).

edit That's only their first years trading though isn't it, I don't think they'd got much out at that point? The Gnarcissist went live in mid '17 I think, not sure when the t shirts started.


 
Posted : 01/02/2019 5:03 pm
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I'm not aware they've ever made any production frames themselves - always small runs or protos by other people. So by now sick really should have worked out that you multiply any frame builder's delivery estimate* by at least 4. And probably add a few months for luck...

*I've still not delivered my own latest frame (for myself) which was originally planned for completion in July last year 🙂


 
Posted : 01/02/2019 5:39 pm
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mick that applies to any manufacturing really , from my involvement in *just in time* engineering manufacturing - If your not using the same manufacturer for each batch you get issues with every batch.

* had a group of buyers who would swap my supplier EVERY other batch - which meant i had teathing problems every other batch.


 
Posted : 01/02/2019 6:44 pm
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If you buy one of these over a BTR even considering the price difference, you deserve all you get.


 
Posted : 01/02/2019 8:45 pm
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I've never even heard of btr and they are double the price of the wulf /cotic bfe


 
Posted : 01/02/2019 9:39 pm
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Have you been living under a rock, or maybe a bridge?


 
Posted : 01/02/2019 10:39 pm
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Have you been living under a rock, or maybe a bridge?

I've never heard of them either and I work in the bike industry.


 
Posted : 01/02/2019 10:42 pm
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You should pay more attention then.


 
Posted : 01/02/2019 11:13 pm
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You’ve only got yourself to blame to even go and buy their shit, copycat frames with stupid geometries just be raaaaad and kooool...
Just buy a Kingdom Bike which is where they copy most their bikes anyway...except you get the best customer service and proper bikes!


 
Posted : 01/02/2019 11:41 pm
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Wow, tough crowd! If they don't post me the frame I'll get my money back and move on. No need to get all bitter and twisted.


 
Posted : 02/02/2019 9:39 am
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raaaaad and kooool

Is what sells ...you can have the greatest product on earth very few will buy it if you can't market it


 
Posted : 02/02/2019 6:04 pm
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Just buy a Kingdom Bike which is where they copy most their bikes anyway

Whoooaa.
I hate sick bikes as much as the next man* but they in no way what so ever copy the geo of Kingdom Bikes.
Have you actually looked at geo rather than just a picture of unpainted tubes...

*no hate but dislike of their way of dealing with customers that have put money their way and been mugged off.


 
Posted : 02/02/2019 6:15 pm
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Is what sells …you can have the greatest product on earth very few will buy it if you can’t market it

It seems that with marketing you don't even need a product .


 
Posted : 02/02/2019 6:21 pm
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It seems that with marketing you don’t even need a product .

when you live in a nation of ****ers who believe the NHS will be better off because it's written on the side of a bus...I'd agree with you


 
Posted : 02/02/2019 6:27 pm
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^^ Bloody true!


 
Posted : 02/02/2019 7:28 pm
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when you live in a nation of **** who believe the NHS will be better off because it’s written on the side of a bus…I’d agree with you

Has Brexit replaced the Nazis in Godwin's Law now?


 
Posted : 02/02/2019 10:25 pm
 nach
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Well it turns out when the actual nazis turn up it kind of gets invalidated. Godwin on his own law:
https://twitter.com/sfmnemonic/status/896884949634232320


 
Posted : 02/02/2019 10:57 pm
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Good news guys! Looks like they are starting to sell the original Wulf again! Who’s in?!?


 
Posted : 02/02/2019 11:06 pm
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Has Brexit replaced the Nazis in Godwin’s Law now?

no but curiously godwins law was proven


 
Posted : 03/02/2019 12:31 am
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https://instagram.com/grizzlygnarcissist?utm_source=ig_profile_share&igshid=1vpmd24c75n75

Looks like they are making friends all over Instagram


 
Posted : 14/02/2019 8:09 pm
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Surely it's a case of small claims now. Any customer who is slow will lose out by being back of the queue.


 
Posted : 14/02/2019 8:15 pm
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There’s a thread on pink bike from a(nother?) chap who paid £2k for a ti frame around a year ago that’s had nothing (STW ran the press release that said they were stopping ti production in sept...) I know of others that have had nothing too, not just in the UK. Absolute shower. Still pumping out the insta though...


 
Posted : 14/02/2019 8:27 pm
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And another month goes by without them answering emails. Plenty of people out there looking for refunds by all accounts. I still have the wrong frame in my possession will probably keep it as I doubt the correct one will ever arrive.


 
Posted : 14/02/2019 8:41 pm
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This is really poor, especially as they’re continuing to push for more sales with frequent social media posts.


 
Posted : 14/02/2019 8:50 pm
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Trading Standards time then - its looking like deliberate fraud.


 
Posted : 14/02/2019 8:53 pm
 Del
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. I still have the wrong frame in my possession will probably keep it as I doubt the correct one will ever arrive.

Unless you really want it, ship it back and send them a letter recorded, that unless they refund within 28 days you'll take further action, then take them to small claims. It's easy, won't cost when you've won, and as a business they'll have to come to your local court of they choose to fight it. Which they won't. Problem solved.


 
Posted : 14/02/2019 8:57 pm
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The whole social media thing bullshit, spouting shit about the next crazy idea or showing some shitty stem then kicking off at people who want refunds or complaining about the wait. When I ordered my frame it was noted as a 30day wait, this was last May, last ****ing May! Only got the wrong frame delivered in December, luckily in the right size but the wrong colour, no response to emails since. As far as I’m concerned now they are an absolute shower of ****s who are complete hypocrites who can go and **** themselves to hell and back a few times!


 
Posted : 14/02/2019 8:58 pm
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That instagram account is meltdown gold.

For a bit of perspective (not defending them) I contacted Marino who has been doing their cheaper steel frames to get a sample gravel frame as a test before a small batch produced. After about six months he built us a front triangle, then disappeared. Sent a couple of emails, got nothing back. After xmas got an email with pictures of 95% finished frame and basically 'sorry we had problems, do you still want this?' replied same day saying may as well, it's basically finished and actually looks pretty rad. No reply, two months. So there is actually a lovely gravel frame sitting in Peru with our tasty trees engraved on it. With anti toe overlap geo.

Short version, dealing with people in other countries is hard and this is why real brands visit their vendors.


 
Posted : 14/02/2019 9:07 pm
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Unless you really want it, ship it back and send them a letter recorded, that unless they refund within 28 days you’ll take further action, then take them to small claims. It’s easy, won’t cost when you’ve won, and as a business they’ll have to come to your local court of they choose to fight it. Which they won’t. Problem solved.

That implies there are enough cash or assets to refund. But in that case always better to be in the queue.


 
Posted : 14/02/2019 9:11 pm
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They're probably too busy organising a festival...


 
Posted : 14/02/2019 9:13 pm
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What I find slightly odd is that Cotic and WeAreOne (to name a couple) seem happy to associate themselves with them based on their Instagram posts. You'd have thought they would show no interest in any of their posts unless there is some sympathy with their situation which I find hard to grasp given the apparent evidence.


 
Posted : 14/02/2019 9:14 pm
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Was a bit surprised to see this last week.

https://singletrackworld.com/wp-content/uploads/2019/02/fresh-goods-friday-434-the-ross-isnt-our-friend-edition/


 
Posted : 14/02/2019 9:15 pm
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That implies there are enough cash or assets to refund. But in that case always better to be in the queue

I really doubt there are which is why I’m not going persue it and end up with nothing.


 
Posted : 14/02/2019 9:16 pm
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Longmover - a blast and powdercoat is £40. Not an ideal solution but the best chance of getting the bike you want. Not like you'll be invalidating a warranty of any worth. Even winning in small claims, I can still see you having no bike and no money.


 
Posted : 14/02/2019 9:17 pm
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Exactly, i’ll Run it with the original paint until it all comes off, which will be about a week then get it powder coated somewhere.


 
Posted : 14/02/2019 9:24 pm
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