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[Closed] Mtbbatteries - top notch service

Posts: 11
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I've been reading reviews on lights and mtbbatteries stood out with STWers praising both product and great customer service.
Well cheers everyone as I emailed Mark this morning to ask for some advice as I wanted it to double up as a head torch. Mark responded telling me I needed the Lumen800 within an hour so it's ordered, job done. It wasn't their dearest product and is on sale so all good. Big thumbs up for http://www.mtbbatteries.co.uk/mountain-bike-lights/


 
Posted : 03/03/2017 10:42 am
Posts: 14479
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I emailed him last weekend and got a response within hours regarding a charger fault from a 2015 purchase and had a replacement charger by Tuesday.


 
Posted : 03/03/2017 1:22 pm
Posts: 0
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Aye, they did a custom battery for my hybrid light recently.

Super quick, and it's a lovely little thing which runs my light for ages.


 
Posted : 03/03/2017 2:38 pm
Posts: 6939
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Bought a couple of light sets and after-market batteries for me and friends. Top service, excellent communications, good prices and plenty of onward recommendations.


 
Posted : 03/03/2017 3:01 pm
 JAG
Posts: 2428
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Totally agree - I have the 'V2' XML Light.

It does everything I need 8)


 
Posted : 03/03/2017 3:16 pm
Posts: 315
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Repaired my Gloworm battery , nothing was too much trouble would top top guy .


 
Posted : 03/03/2017 3:32 pm
Posts: 36
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Agree with all of the posters here, tremendous service. I had an issue with my lightset - Hope head unit with an MTB Batteries battery - all sorted out quickly - it was the connector, no issue with the battery at all but still done without question. Very happy to buy from them again out of principle.


 
Posted : 03/03/2017 4:04 pm
 ton
Posts: 24271
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hate to say it, but best light ever used by myself. better than my old troutlight, which also was awesome.


 
Posted : 03/03/2017 4:06 pm