I theory they can offer you the second hand value I believe. However there is very little in the way of benchmarks for this and the sums involved are small usually - so sometimes they just offer you the new replacement cost.
They will try to get away with the minimum they can however - so you have to keep on pressing them. If they offer a made up second hand value then you have to ask " how can I replace it for that - show me the same bike available for that much" Obviously if its a common off the shelf bike that may be possible but for something rare or custom built?
I have been asked to get a quote/repair bill etc from a bike shop and/or market value of the bike before the accident.
I dont think the value of the bike would be that much, I think I paid around £600 new back in 2014. Most of the damage is cosmetic, frame, forks, pedal and crank on the right side where its slid across the road.
Helmet and bib shorts were damaged so I am claiming for these.....
