think i raised that px were having issues 2 weeks back and got flamed for it ...
There's [i]issues[/i], where's my frame/jacket/sausage etc, and there's stating a company is about to go tits up.
Oh yes that thread that I had to google then cache to view....
Christ, I wish my "FS - Ultegra chainset" thread was as populated.
rob jackson - Member
think i raised that px were having issues 2 weeks back and got flamed for it ...
POSTED 1 HOUR AGO # REPORT-POST
You were talking utter shite though from what I saw on google cache.
Planet X sell Ultegra chainsets, but if you want one second hand [url= http://singletrackworld.com/forum/topic/ultrgra-standard-double-5339-1725mm-1 ]try here. [/url]
Sean, try a picture that always helps. Maybe a story about the good times times that you had with your cranks and then sign off by asking people to tell their favourite ultegra crank story. If you can show a picture of some famous ex someone using them Even better.
Engagement- it's the basis of all effective marketing don't cha know... 😉
I'm glad sq225917 is posting. I think lending a hand on the forum for folks isn't a bad thing and is maybe being blown out of proportion.
If he continues to give PX the human face that Brant gave it, then it's a good thing. I'd rather have a 'I wonder if sq225917 is online to answer my gripe' than nothing, lets put it that way.
I've never had any problems buying from PX (other than pushing the limit of my Credit card) but it's always nice to know that someone is able to lend a hand/ear/keyboard...
Just me, but I think the demands for personal/professional details are harsh.
I've bought stuff from PE/OO and it's generally been spot on. When I've had a problem (wrong items delivered, gloves torn after 2 rides) the customer services have been fine.
I appreciate from reading threads Brant has sorted a few internetters' issues out, but Internet forum rescuer isn't really a required role for a bike shop.
Just me, but I think the demands for personal/professional details are harsh.
I don't see a problem with it at all.
Someone saying they work for PX/OO and offering to sort out people's issues is great, and they seem to need it.
But asking what their actual job is isn't exactly overstepping the mark.
Seems perfectly logical to want to know who's dealing with your problems, rather than just some made up forum name.
I'd rather have a 'I wonder if sq225917 is online to answer my gripe' than nothing, lets put it that way.
Maybe I am being ridicules here, but how about contacting PX/OO.
I know outrageous, how would the face of on one then go on to shamelessly plug their products.
Beats paying for advertising.
Chip, I happen to agree with you, there's a customer service team just waiting to answer any questions. But not everyone likes the phone, some people prefer forums, some prefer Facebook, some like to come into the shop and get hands on. A good company caters to all tastes.
I'll not be plugging anything, just answering questions.
Squiggle seems like a decent bloke so maybe the haterz should give him a bit of slack.
On the "go to place for ruining your mountain biking brand" (really??) that will probably be just enough slack to wrap around his neck and allow him drop 6 feet.
the "go to place for ruining your mountain biking brand" (really??)
Nice paraphrasing 😉 , but yes. If a company has built a large part of its brand around a cult model like the inbred - a frame that would have had very limited success had it not 'gone viral' on forums like this and the magazine that hosts it - it would make sound business sense to continue to cultivate that revenue stream.
And yes, most mountain bike riders I know, whilst maybe not "Big Hitters" - or even registered members - all visit this forum every once in a while.
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Matt24k - MemberSquiggle seems...
Brilliant. I like "Squiggle" a lot more that "sq225917" as it will be a heck of a lot easier to remember! 😉
'squiggle'.... I've been called far worse.
