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Service- Brilliant just like their lights!
Just saying..
Or patchy, just like their lights, depending who you ask. My personal experience of them has been very good as well though.
treat them with respect they have been grand
ime its been folks i know to have gone in demanding service or blatenyly lying that have been shut down like yesterdays auld newspapers.
I called them up , explained i dropped my light(also well out of warrenty) and now the LED unit didnt work(+ the light now rattled) - they did a repair for 15 quid inc return postage within 2 days.
Never had a problem with their service. Even for things caused by my own hamfistedness.
That said, my Flash/Flare combo is a bit like Tiggers broom, think only the casings are the original!
