UPDATE: Reviews section refreshed, redesigned, searchable: Go take a look
After a bit of advice over the weekend while I wait to speak to the shop properly on Monday. Bought a carbon road bike online in December. Rode it for three months before discovering what looked like cracks in the lacquer were actually cracks in the frame all over the rear triangle. Needed the bike for a long charity ride five days later so actually drove to the shop and bought a new winter bike to do the ride on while the carbon one got warrantied. Received the bike back two weeks later. Which was roughly seven weeks ago. Yesterday discovered similar cracks over the rear triangle and seat post/ collar. The bike and post came back all set up as per the geometry of the bike I took in. So it's not me for a start.
My question is this really, where do I stand with regard to rejecting that bike completely and walking away as the hassle of having to source the bike box and padding to send it back every two months isn't ideal. Then possibly getting a different brand from somewhere local as I did with the new mountain bike. The shop had to fight to get me the same colour frame rather than a generic colour back the first time so don't think that will happen a second time. I'm not blaming the shop but you can probably see why I'm remiss to keep receiving the same model and make of bike back then doing this every two months.
I weigh 90 kilos but this has given me a very bad complex...
What bike. Sure it's not unideirectional carbon?
Defy Advanced, same cracks in lacquer have shown up, you can shine a light straight through the chainstay vertically and cracks in seat tube area.
Have you got any pics? could be just that the paint is cracking around said area which depending on lacquer could make it look like the carbon.
There are several carbon repair shops popping up now, it may be worth sending pics to them and seeing what they think. Either they can fix it and you keep the frame, or you send it back and see if you can get a refund. Alternatively if the LBS can get credit for the defective frame they might swap your frame for something equivalent from another brand and build it up with the parts off the old bike.
