Right folks this may get a tad confusing but keep with it - the outcome may just be be worth it.
Merlin didn't want to send me a replacement frame due to the issue i mentioned in this thread regarding the seatpost shim so they refunded me my original purchase price, here's the email below i received from them on Tuesday 25th September,
I have heard back from Silverfish regarding the frame. They have credited us due to the headset fault.
As we have no more stock of the frame in the size ordered and due to your concerns over the seatpost shim (Any other frame in stock would have the same shim and longer ones are not available from Silverfish) we have refunded the cost back to your card used to pay for the order.
The money (£961.15 frame and headset) should show back in your account shortly.
Apologies for the inconvenience.
Right - I was peeved as i had bought and sized all the components but as they said they had no more frames in stock of my preferred size 17" i had to accept their offer of a refund with good grace so that was that and i set about hunting down another cove hummer frame, which proved a fruitless search for 2 days till i got a phone call from a mate who said Merlin do have cove hummers in stock and in your 17" frame size, i checked the website and yep, they did have stock but it was the raw Ti finish rather than the Matt Ti finish of my original frame but i didn't care one bit so i ordered one on Thursday 27th September, got a phone call from Merlin cycles on Friday 28th September expressing concern about my order as i had mentioned the 60mm seatpost shim and they did not stock shims and would not replace it, Not a problem i said - go ahead and send it and i'll replace it myself.
All well and good so far, anyway my frame arrived on Tuesday 2nd October up at the bike shop and i drove up that night to collect it, nice raw Ti finish so i stroked it lovingly and drove it home, i started to build it up last night and F-F-sake this headtube has not been reamed out either....which is where this thread started up there at the top.
I contacted merlin t'day thursday 4th October to ask if they had another 17" Hummer frame in stock and if possible would they please measure the internal dia of the headtube and i'll phone back later on in the day to find out whether or not i have been unlucky in receiving two unreamed frames or perhaps it really was my fault for being inept (nope, i'm most definitely not inept, neither is the owner of the bike shop i work at). The guy on the phone at merlin (lets call him Andy for arguments sake) was pretty short with me to say the least and mentioned that they've not had a problem with any other frames and that was one of the reasons i had been refunded as they didn't want the hassle of dealing with me, i was a bit confused bout this to say the least as i had originally received a faulty frame and sent it back - what's the hassle in that?, surely if a product is faulty i have every right to return it and ask for a replacement or the problem to be rectified?, but the original frame was passed onto silverfish the importers and they agreed it was faulty so it's now on it's way back to Lynskey in the states, my second frame has exactly the same problem as the first and whilst it is a strange coincidence to say the least it is in no way good customer service to basically call me a liar on the phone rather than try to help solve the problem.
The lower headset seat on my Cove Hummer is 33.64mm
The dia of a lower Hope headset cup is 34.1mm
The difference in the two is .46mm, basically half a millimetre which does not sound like much but when you're struggling to press an alloy cup into the frame as it reams a sliver of alloy from the cup you pretty quickly come to the conclusion something is not quite right.
The dia of a suitably reamed lower headset cup on a frame should be 33.9mm =/- .05mm, basically 33.85mm to 33.95mm.
My headset is way off this tolereance, so i have the following options open to me, it's up to the STW massiv to decide what i choose to do from here.
A : Do i drive the 200 miles down to Merlin Cycles at Preston, hand Andy my frame and watch as he tries to press in my Hope headset with no success, and await a suitable apology, otherwise if no apology is forthcoming -> appendix A1 ->own them with Bombers.
B : Take my frame to someone who knows what their talking about, who could ream out the headtube such as Ben up there at Glasgow, which is the sensible option as Glasgow is only 100 miles away from where i stay, and Ben seems like a decent guy who knows what he's talking about - i'd pay Ben and hopefully Ben would write me a short report stating the work carried out, why the work was carried out and hopefully Merlin Cycles would reimburse me, otherwise see appendix A1 above
I doubt Merlin have a headset reamer as this has not been mentioned in any conversation with them as why would they send the original frame back to silverfish if they could simply have reamed it out to start with, and anyway i don't think i'd even trust them to fix a puncture on my neighbours folding shopper bike never mind attempt to ream my Titanium headtube to the correct size.
And yeah...the carbon Pace forks in the above pic are fine - still in use with no probs, and unfortunately it was a crack, shame it wasn't a sticker as i can cope with ripping off plasters so a sticker wouldn't have hurt as much as cracking my frame or face....but mostly my frame still hurts me to this day as my face has healed up fine after two nose jobs and £4K of dental work, frame is still borked unfortunately
An al?, nae worries but unfortunately with regard to your post last night i do know what i'm talking bout when it comes to anything related to mechanical engineering principles - been doing stuff to chunks of metal wi hammers for over 24 years - even got the qualifications n' everyfink!.
So?.....my plan of action?........ what do the STW massiv advise me to do now?.